Chanticleer Inn — Restaurant in Town of Washington

What kind of a complete disappointment for this high-end high priced menu. So we had my mom order the tenderloin and that was very good Very impressed with the meat But unfortunately the baked potato was shriveled up and they had some type of green piece of broccoli on there that was not impressive

The side salads that came with a meal was paultry and small My niece said that she couldn't eat her salad because it was bitter

Table bread was good

We had a ravioli stuffed with cheese and it was first of all late they got our order Apparently wrong So while the other two people got to eat we had to wait we had to wait

Mind you the dining room was empty there's only maybe one or two other tables That were occupied

The unfortunate thing is we got a very lame sorry and the chef did not come out and apologize or say anything it just the lack of professionalism was it was just subpar

When The meal finally did arrive I realized it was Frozen ravioli dressed with What look like probably not a homemade sauce it was not good at all. I was so starved I ate the whole thing but I was very disappointed very bland... Tasted like a definitely came out of a bag that was frozen very disappointing. If chef Ramsay would have showed up he would have spit it out Literally I'm telling you this was just a complete disappointment for the amount of money they charge for their food

No discount offered for it being late just couldn't believe that that wasn't even taking consideration

I felt bad for the waitress because it wasn't her fault but I certainly wasn't going to pay anything extra it was $115 meal which was totally unacceptable

Sorry but if you want to go to a restaurant and pay these prices you need to get a better meal than this this that's actually on time and maybe some accommodation and acknowledgement for Their mistake

The Northwoods is known for their awesome restaurants And unfortunately this one needs to either have a chef Ramsay visit or they just need to close their doors There are so many great great restaurants That we passed to come here And regrettably...

I was delighted to see the restaurant reopen after three years. I called on July 2nd, but was informed that the restaurant was closed and they did not accept reservations. We decided to visit the restaurant on July 3rd at 7 PM. We were informed that there would be a 30-minute wait for a table. Moreover, there was a large group apparantly who had reservations, and we were told it would be a 2-hour wait for us to receive any food. They suggested that we consider going elsewhere. I questioned why this large group had reservations when I was previously informed that the restaurant didn't take reservations. The response I received was, "Well, for large groups we do take reservations." Frustrated, we decided to leave.

However, determined to support the newly reopened establishment, we gave it another try on July 5th at 8 PM. When we arrived, we were told there would be a 30-minute wait, which was not a problem thats why we have bars. Surprisingly, we were seated within 15 minutes and placed our order. The salad arrived quickly, but then we waited for an agonizing 1.5 hours without any food. Every table except ours had already received their meals and had so with the exception of one table as we walked into the dinning room. The waitress was exceptional and continuously checked in to see if she could assist us in any way. Eventually, someone whom I assumed was the manager clearly overheard our conversation about the prolonged wait and lack of food. We had not even voiced a complaint to anyone. The manager approached us and abruptly said, "You can leave." Confused, I explained the situation including that all tables had been served and no food had come out in over 45 minutes, lost order perhaps. The response was the same, "You can leave." So, we left. It seems that they only value large groups as patrons. I will not be returning to the restaurant (food we saw looked great), nor will I frequent the Beer Garden or recommend either of them to anyone, but will be sure to...

My family and other extended family members have frequented Chanticleer for many years. We never experienced a problem. It was recently sold, has new management and chose to partner with a 1.2 star rayed company - Vacasa. After becoming temporarily disabled and having Covid, we asked to shorten our stay. They refused to allow changes. However, after driving 9 hours and arrived at 10:45 p.m. in the middle of our reservation we found that Chanticleer rented our room to another customer as there was someone else including pets in our unit. We tried to use our other room, but the shower didn't drain well and the toilet didn't flush. Clearly this booking agency AND the operator are incompetent, in our experience.||I called Vacasa, they promised to resolve and call back (they NEVER did!). I spoke with the operator (Jeff) and after he promised our refund would be emailed to us "shortly", it was not received as promised. After following up numerous times, Jeff now says it can take several days. After reading through other reviews, another client of theirs said they were promised a refund but never received it.||It is ironic and upsetting that they didn't allow us to modify our reservation, but they apparently felt they could. No Integrity at all. No professionalism at all.||This is clearly not the same place that I and my family have frequented for many years. If they make good & actually keep their word for once, we'll plan to update this posted review.||Now it's time to contact my credit card company, the Better Business Bureau and if needed, file a suit against these extremely poor businesses for breach of contract, false advertising and general deceptive business practices.||You have...