I was here this afternoon. We were just getting a snack before we went back down to lake placid for lunch. I just got an apple. When I unwrapped it, as it was in cling wrap, it was all moldy. We went to tell the lady at the register. We weren't rude or angry. We just told her so that they could be aware and check the rest of the fruit before someone else got a moldy one. They didn't really care or say much. I didn't want another apple because at that point, I couldn't trust it and was grossed out, so I asked if I could get a bottle of water instead to make up for it, since I was told a refund wasn't possible (which is fine..it's just an apple). There was a rude man behind the woman that said "a water is near 5 bucks no I'm not giving you a water. I'll give you another apple...." Then he goes "you can have a CUP of water..I'll give you a CUP". I wish I Icould explain the tone he had. I just walked away. Oh I'll add here that the dumb apple was $2 so I think a $5 bottle of water would help make up for the MOLD but okay. Then while leaving, there was a female employee with a tattoo on her forehead talking on the phone at the desk right outside the "cafe" talking about how much rent she can afford.. On the job .. On the wkrk phone.. For all to hear.
This place is so unprofessional and disgusting. Truly a shame for being on top of a beautiful mountain .
It really just hurt my mood. Do not recommend. Also got a coffee. Who knows how long THAT was sitting...
Read moreAt 4600 ft. You gotta test out your limits. Heart throbing views. Place good for all season depending on your likes, I would caution hiking in winter snow but on other hand a perfect day for lake side activies and sports. Drive to the place is scenic and recommended during fall and spring times to see colorful trees. Perfect place to go with friends and family. If you search you might find a secluded though not too far from town woody cabin to rent, can plan for couple of days. Also, a perfect place for one day visit from around 300...
Read moreI was really thankful for this cafe this summer when we visited while the elevator to the summit was not functioning. It turns out, the trail from the castle to the summit was a tad too much for me and my fear of heights, so it was nice to have a nice safe, indoor place to wait for the rest of my party while they went to the summit. I enjoyed the indoor plumbing and food...
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