Woodpeckers Pub & Grub — Restaurant in Upper Burrell Township

Pro's great food Con's very poor customer service. They rarely answer the phone for take out order's, hidden charges on your bill, bar tenders are usually too busy chit chatting with their friend's to acknowledge new customer's coming in, often forget to make to go order's completely. If you want to order take out and can get them on the phone... arrive earlier than told to pick up your order, be tenacious at getting a bar tenders attention. They may look busy but if you don't you will be completely ignored. Be prepared for a little attitude after you get their attention, be prepared for an extended wait for your order. If you have been there for 15+ minutes... grab a waitress and ask to have your order checked on... they may have forgot to make it. Once you get your order and you are rung up. If you are using a card to pay be prepared to be charged a dollar more than you were told. Aside from that it's actually pretty decent bar food. Burger's are decent size, if you like bacon on your burgers they do use a quality thicker cut bacon. The sloppy fries are fire! Wings are the good jumbo wings. My complaints are limited to calling in for to go order's, and dealing with the bar staff. Dining in is usually a good experience aside from being charged more for paying your check with a card. The waitresses are all pretty decent, and the food is great fresh out of the kitchen. I haven't had delivery in several year's now, but aside from having to call multiple times over 30-40 minutes to get someone on the phone, and of course that pesky hidden charge for using a card.. if it's the same delivery driver from a few years ago he...

We have been coming here since 2019. They have Daily Specials- Mon. Is half off pizzas, used to get this weekly until the quality changed. Burned black crumbs stuck to the bottom of the pizza, made it almost inedible or hardly cooked. Tues. Whole wings, many different ways to customize them, great sauces made in house. Our favorite special is Thurs. Taco's !!! Huge almost burrito size soft taco comes with salsa, for $ 4.00 !!! Until July 2025, now for same price 2 small soft tacos. Used to get 2 lg. stand up hard tacos for $ 4.00. Now they are alot smaller and hardly any filling. Years ago they changed the Special prices to eat in only, no take out or delivery. I know the prices of food has gone up, so making the food alittle smaller to save some money is understandable. The tacos went from stuffed full of meat to almost no meat at all. They have a turn around with the staff, mostly waitresses. Overall it's a hidden gem when it has enough staff to get all the jobs done. They have a large bar, Cornhole league, pool tables, lottery machines, TV's, juke box, darts, inside and outside seating, that changes with the season. Spaces to rent for events and sometimes they have live music. It's really a great little bar...

Worst experience in a long time. We arrived around 4:30, it was not busy, there were only a few tables outside occupied so we went ahead and told the bartender we were there and sat ourselves. it started out fine, server came and took our drink order, then she came and took our food order and that when it all went downhill. We sat there with my empty drink for about 10 minutes before someone came and asked if we wanted another, and then our server brought them out. I told the mrs our appetizer we ordered was coming with the food because it had been too long boy was i wrong. The food finally came out and when i said we ordered Buffalo chicken balls she seemed surprised they never came out and asked us if we still wanted them, we said yes, maybe she should have checked on us properly. Then we realized we had no utensils or napkins so we waited and waited and finally the Mrs went in and asked for them. Fish on a dish I ordered was mediocre at best, the Mrs enjoyed her steak hoagie and then finally the Buffalo chicken balls came and they were OK, the ranch was really good. Instead of sticking around and having a few drinks like we normally would we dipped and will never...