The Pizza Pasta House II — Restaurant in Upper Dublin Township

Horrible experience. Our order was missing a cheesesteak & everything else arrived cold. We used Grubhub to order so the food and tip was already paid. When we called them to ask for our other cheesesteak the guy said we were lying and insisted that both cheesesteaks were in the bag. We were staring at the bag, a second cheesesteak would be hard to miss & we have no need to lie about a cheesesteak lol. Not only would they not drive a cheesesteak out to us but they refused to refund us for the food WE NEVER RECEIVED. We finally called grubhub and they were able to get them to refund the one cheesesteak. The food we did receive was disgusting. No cheese on the 1 cheesesteak, had to add our own. Then when we asked them to refund our generous tip (we tip nicely especially during all that is going on), they refused and said if they did they would charge us for delivery. The owner was so ridiculously rude we were honestly in shock. At this point we don’t even care about the money it’s the sheer principal of it all. I urge you to order ANYWHERE else except this place unless you like trash food and...

This place used to be great. We would bypass swveral shops between our house and rhis location just because of how good the food was. Our last several orders have been less than great. Over several orders we've had tasteless and watery pasta, fries with so much pepper on them they were inedible, and more missing food items than I can recall. Tonight we were missing a pizza. And when we called about the missing item we had absolutely terrible service. First call there was a flat out refusal that anything could've been wrong with our order. It left the restaurant so we must have it and then click. So of course we called back and it took us a while to get through again. They rudely told us the missing items dropped on our front porch. No apologies or acknowldgement that there was a problem or anything. Just an indignant attitude of how dare I call them back when I am missing fold that magically reappeared on my doorstep without anyone telling me. And because there was no call or knock or any type of notice from the restaurant that this happened, the prodigal...

Awful. Ordered a chicken cheesesteak w extra cheese and ketchup and honey mustard on the side. I got a chicken cheesesteak with NO CHEESE and ketchup n mustard on the steak. I returned it and asked it to be remade, then asked for ketchup and honey mustard and they tried to charge $2 for ketchup and $2 for mustard. The remade steak n it still didn’t have cheese on it. Zero stars. People were also EXTREMELY RUDE. NEVER AGAIN. ON top of it all, the steak was hideous. Trust me,...