Papa Johns Pizza — Restaurant in Valley

Since when does Papa John's have door dash doing their deliveries now? I ordered 2 pizzas tonight for me and my family around 9:00 and was told I would receive my delivery between 09:59-10:09. Well I waited til 10:21 before I finally called the store to inquire about where my pizza was and why I hadn't received it yet only to be told that my pizza was still coming. I waited til 11:00 and still no delivery person showed up with my food that I paid for.Then when I go to track my food it says that door dash will be delivering my food for some reason. Then when I track it thru door dash it tells me my food was delivered already.So I waited 2 and a half hours hungry for nothing and paid almost 50$ for Papa John's to give my food delivery order to some door dash person who's incapable of even making a successful food delivery to the right address? Then when I try to get a refund they give me the back and forth and say they will have to get back in touch with me within the next 2 days about issuing my refund. I'm dissatisfied beyond all words. If your business is gonna subcontract other companies delivery services to handle there deliveries then they need to make sure the people with door dash are competent enough to do the job and they also need to inform the customers upfront and let that be known. I've been a regular customer with this papa johns for 25 years but after this it's probably gonna be a good while before I call em back for anything. Very Unprofessional to...

Went there ordered two extra large pizzas that was supposed to be stuff crust but they didn't tell me they don't make it that size til my ordered was done and was charge for x large pizzas and two bread stick and the pazadias sat there for almost an hour a let just say you guys need to inform your employees especially the cashier lady that the stuff crust does not come in extra large let's just say I am not coming back for a while if I had the chance I would give you 0 stars for...

They now use DoorDash to deliver their pizzas, 2 times DoorDash has failed to deliver. Once they drivers called but didn’t speak English so he couldn’t find us so he just marked it delivered and never showed. Second time the driver never showed and I was told later that the drivers won’t come out my way bc they don’t get tipped, well we ordered through papa John so we can’t tip on the DoorDash site because we didn’t ordered through them. Terrible, just tell us...