The customer service is atrocious. Even if it's raining or scorching hot outside, they will not let you in the door. They don't tell you how much your order is gonna be on the phone. They lie about how long it will take to be ready. The food is your average mediocre buffet food cooked fresh. You have to talk to some kid through a window. Who always has a mask on? And it's barely audible trying to understand him.. I just wish there were some Where else to go to get this kind of food I would definitely go there. The only reason I come back every now and then is because my wife doesn't have to come with me And experience this and she wants it. If it weren't for that, I wouldn't give them my...
Read moreMost of the food is decent, some of it however is rather lacking in flavor. The main culprit here is the fried rice. The meats you get in it have flavor but the rest of the rice is pretty plain. It's still worth getting IMO if you favor duck or soy sauce.
The reason for the 3 stars though is the fact that we have been there twice now and both times was a ridiculous wait outside in the cold. Once was 45 minutes and this last time was an hour and 10 minutes. It seems like they only prepare one thing at a time, or one order.
We skipped on it a third time recently because the wait would have left us outside for well into 2 hours because there were a few people there...
Read moreI would give a zero star and that is not low enough
The SLOWEST take out EVER. Order a day ahead because calling in does NOTHING for you getting food timely. A 45 minute wait if you called in and from what I am now told that is NORMAL here..
I don't care how good the food is, we may get ours before they close at 9pm.?? We ordered prior to 5pm.
There is NO dine in here.. walkup and take out only ..
Freezing cold out and your customers are waiting in cars and standing outside..
No way to know when yours is ready.
Vidalia, I would run this place outta town. This is not the establishment to have here... looks...
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