Elsa's Italian Grill — Restaurant in Vidor

✨Elsa’s Italian Grill ✨ 🍝Calamari/Greek Salad/ Chicken Scaloppine/Linguine Frutti De Mare/Limoncello Mascara Cake (lemon cake)✨

🚗 18635 1-10 Vidor, Texas (Take the Timberland exit)

The owners of Elsa’s Greek Grill on Dowlen in Beaumont are now the owners of Elsa’s Italian Grill located in Vidor. I had the privilege of having lunch there recently and my visit was no short of amazing. My overall opinion of this new restaurant that has been open a little over a month was outstanding. All details of this restaurant give you this Italian feel. The colors, furniture, plants, and lighting speak Italian. The atmosphere is chic and modern. The ambiance is classy and upscale. The service was impeccable. Make sure you ask for Angel. My lunch started with fried calamari for appetizers, crispy and fresh with house-made marinara sauce gave rise to a great start. Next was Elsa’s Greek Salad. I requested this over the house salad mainly because the Greek dressing is remarkable. The memory of this popular salad with its house-made dressing is unforgettable, not to mention fresh and delicious. My entrees (yes I had two) were the Chicken Scaloppine and the Linguine Frutti De Mare. I would order both again. The Chicken Scaloppine is chicken cooked in a lemon butter sauce served over sauteed spinach. Delish! The Linguine Frutti De Mare (my favorite) was a bowl of salmon, scallops, mussels, clams, and shrimp in a magnificent white wine and marinara sauce (pink sauce) tossed in linguine pasta. The pasta was perfect in every way. Freshness and high quality you will taste in every bite of their Italian cuisine. I have no words to express how much I enjoyed this dish. The presentation is as beautiful as the taste. This is a must-try. My lunch ended with a slice of Limoncello Mascarpone Cake (lemon cake). It was moist and delicious with a strawberry and caramel drizzle. Such a beautiful presentation with a sweet, and satisfying way to finish lunch. I recommend this place a million times. A great experience for lunch, a girl’s night out, business lunch, entertaining out-of-town guests, or a first date. You will not be disappointed. If anyone says anything less, they are not being honest. To all our Vidor and Orange Best Biters, this place comes highly recommended. And to all of our Beaumont, Port Arthur, and surrounding members, it is worth the drive. This place is worth being labeled “Bussin!!” An unforgettable Best...

Deliciousness 5/5 Service 3/5 Atmosphere 4/5

Things that were not a big deal: We were not sat down at our table in the order that we came into the restaurant, (but we got to eat on a boat!) We did not get water for a while after being seated. The waitress did not write down our order and had to come back to clarify. Our appetizer came out with our food, (but they gave us half off on the appetizer). We had to ask for to-go boxes twice.

Things that could have been better: We did not get the bread and salad that were suppose to come with the meal. Service was slow. The kitchen was audible from the table. We waited too long for the check to be delivered and picked up.

Inexcusable issues: None

Things to like: Our server was very kind. The atmosphere was inviting with instrumental Italian music playing. Did I mention that we ate on a boat? Plenty of parking. Not a long line to be seated.

Lovable things: The food! The quality of the food was amazing! It really did make up for a lot. Everything tasted fresh, authentic, well seasoned, and visually appetizing. We will be going back, however, I think we will return in a few months. Because this is a newly opened restaurant I'm just hoping that it's a training issue with the staff, and getting a flow of things nailed down. When we do return, I hope this becomes a frequent family outing...the food is definitely worth giving it a...

I’ve been a loyal customer of this restaurant’s Beaumont location for years and have always had a great experience. Unfortunately, my recent visit to Elsa’s in Vidor Texas location was disappointing and concerning.

I ordered a beef kebab, but they served me a lamb kebab instead. When I kindly asked the waiter if it could be corrected, he was extremely polite, kind, and professional but visibly hesitant and scared to even bring up the issue to the kitchen. I was told they wouldn’t replace it because I had already removed the meat from the skewer. Frankly, that reasoning makes no sense I don’t eat the stick, I eat the meat.

What bothered me even more was witnessing how the staff is afraid to speak up because of how strict and unapproachable the owner is. It’s unacceptable for a business to treat its customers like this and even worse to create a working environment where employees feel intimidated.

I’ve always believed good customer service starts from the top, and this location clearly lacks leadership that values its guests or its team. Disappointed and won’t be coming back to...