Where should I start? I have visited this location on a few occasions on a the weekend for a quick breakfast and I need to know this... who does the baking, how and when were they trained, and do they know what "done" is and looks like? I should not have to guess on whether I actually have a sausage and biscuit in my hand or not. On my last three previous trips it has gotten progressively worse to the point where I had to call in and actually complain about my last order (see picture). I didn't plan on eating right away so I didn't notice until about an hour later when I finally open the bag and saw that.
I spoke with the "assistant manager" and was told that my name would be written down for a replacement order only to get there the next weekend to find out that my name was nowhere to be found for a replacement. I did receive a replacement but it was no better then what I had before, so as far as breakfast goes, no mas. Its what they have out there so I take it that it something they've gotten us to...
Also, don't arrive any earlier then 10:15 looking for lunch because it won't be ready. They only received a two-star because the one time that I did get lunch there it was actually okay (even had extra bacon on my the burger because they didn't want to pull the...
Read moredrive thru paid ask to back up after paying "for time tracking " apparently was told. refused receipt went in because order was wrong cashier refused to give correct cheaper burger than given video taped fly landing on burger while arguing finally went get manager . She was video chatting on her phone entire time told them to make new burger given a single patty walked out side , went back in to get remade to again what i ordered, got given a new burger still made wrong no condiments this time finally printer receipt still video chatting with friend just left refused to give me corporate phone number going to post fly video in restaurant online i guess and report to heath department since you all dont...
Read moreOmg took 59 minutes for 2 burgers 2 fries an an 2 20 piece nuggets an an when I asked for bbq sauce for nuggets I was rudely told they were out but before I could walk out customer after me said she wanted bbq sauce but since they were out an before she could finish employee said oh we have some she was rude so I said we were out. Well that customer an 2 others said they wanted money back cuz they wasn't supporting a business that would do that an that they didn't find me rude compared to if it was them who had to wait an hour. Never went back to ville Platte or any burger king since an top it off I tried reporting it an was never contacted....
Read more