Burke Lake Park Ice Cream Parlor — Restaurant in Virginia

Extremely rude and unprofessional! No greeting when I entered and gave me an attitude the entire time I was ordering. One girl SLAMMED MY CUP OF ICE CREAM on the counter after she got my order wrong and had to bring another cup to the register. Then the other girl ringing up my order tried to overcharge me for 3 single scoops when I clearly had two single scoops of ice cream, in two separate cups. I wonder if it’s because I interrupted them from being on their phone. This was the worst experience I’ve had in a long time. I definitely didn’t feel welcome in this establishment and will not be returning ever. There are plenty of other Lakes that have better customer service throughout the park. You all need to do a better job with hiring people who are accepting...

This was honestly the selling point for me going on a hiking walk! Such a smart idea to have an ice cream parlor at the park. Love the train in the parlor that mimics the train in the park. They have many ice cream flavors, but Superman was not the tasty Superman ice cream I know so I didn’t really enjoy that flavor. There was a park behind the parlor which was cute for...

Drove passed this shop and I just had to stop and get some ice cream. Ordered for my favorite ice cream and I was really disappointed. It tasted different compared to how it tastes when I buy from other shops. I tried to ask one of the servers why it tastes weird and I didn't get an answer. He...