Papa Johns Pizza — Restaurant in Virginia

I'm not usually one to write reviews but after this particular Papa Johns delivered banger, after banger after banger of an experience, I feel like I owe it to them. I would have never expected my local PJ's of all places to treat me like a VIP customer. The pizza is always delivered piping hot, cheesed to the nines, cooked to perfection with the drinks ice cold. The one time my Pepsi was not delivered I didn't bother saying anything because I was used to such occurrences from Dominos and Little Caesar's, it was no big deal. But my next order I was given an extra Pepsi and tons of free sauce. This experience converted me. I was told that the special treatment I received tonight was simply because I "left a good tip." That makes me a little sad because if the generally expected and recommended tip of 20% that I gave was considered a good tip, most customers are giving much less or god forbid no tip at all. In this economy?! My Papa Johns does not deserve this and I will not stand for it. If I as a poor person can give 20%, so can you. Today I am emotional about pizza, because this experience made my whole bad week a little better. Thanks...

Horrible management! They forget condiments and make it seem like it's okay..we will just credit your account. Like who wants a credit if you can't get it right the first time. Assistant manager Jeremy has an attitude and is not professional. He tries to talk down to you like you don't know what your talking about. The food was the only thing good. They need to check themselves and get it right the first time. If you can't get it right the first time then who would ever come back. Who doesn't give marinara sauce with breadsticks..like do you check the order before it goes out...don't think sooooo. Horrible attitudes! Just because you work at papa johns and think that it doesn't matter how you talk to people because it's just papa johns..is wrong. You pick your job so get it together. I will never go to this location again! I would rather drive to a different one then have delivery and you get it wrong then I have to drive to your location to get it...

I live very close to Papa John's Pizza restaurant , 4814 Dale Blvd, Dale City, VA 22193. My interaction and experience of over eight months with is store has been outstanding. Here a found a team of honest, dedicated, outstanding professionals doing a great job in the area. There is always a successful team leader who would lead the team from the front but remain invisible. GM Corey Jacob is doing a great job by leading mix bag of ages and nationalities without any discrimination . He is a magician with great qualities. Most efficient of his team are Saleem, Germi, Joan, Alan, Zohaib, Susan, Ameer, Cory & Anthony. My prayers for this store to become "TWO MILLION DOLLAR STORE" I wish the best of everything to the entire team. Stay...