Wendy's — Restaurant in Virginia

This is the disputanta Wendy's location on Route 460. This Wendy's is the one that we go to on a regular basis because it is closer to our home. Even if it were not closer however we would still go out of our way to eat at this specific Wendy's because the upkeep the cleanliness the staff the food and the food prep are all exceptional as are the pricing of all the menu items. This Wendy's is attached to a Pilot service station. Even though I recommend Wendy's for your food choices if there are other items that you need or gas for your car I highly recommend after grabbing Wendy's scoot across 460 to the Mapco directly across the street for all of your other items and they also have a Subway in Mapco if you would like something lighter to eat then Wendy's and this Subway just happens to be the best that I have been to you as well. They load you up when your subs without you having to pay 4 Double items and their bread always tastes fresher and more tastier LOL. The people that work at the Mapco are like family to everyone who walks into their doors and they treat...

If I could leave negative stars I would. I ordered thru the app, get there, wait in the drive thru and nothing. I wait 5 minutes drive to the window and have to knock. A girl with an attitude comes to the window and says drive thru is closed, come inside. I said I just want to pick up a mobile order. She says ok and walks off. No signs anywhere. We wait another 5 minutes thinking the girl was getting the order, another girl comes over I tell her the same thing. She says ok. She walks away. 5 more minutes I see a guy walk around he comes to the window and blubbers drive thru is closed. I said we just need our order are they getting it? Walks away. We wait again. Now I'm super pissed. I bang on the window and said forget it I want a refund, he says I have to call I said forget the order and he says I was just going to make your salad. I said keep it and drove off. Poor excuse for a Wendys. I wasn't the only 1 this happened to, there were several vehicles behind me....

I made an order for my wife an i... there were 4 people that had already put in there orders ahead of me.... the gentleman cashier was good... BUT the floor was DIRTY... the drink machines was out of most of the drinks, i tried both machines and the drinks were just watery... no ice, no napkins and people standing around waiting on their orders... I waited over 20 minutes, OVER TWENTY MINUTES and watched the employees just standing around doing nothing, just talking, bringing food out to there love ones who just walked in the restaurant, they walked around so unconcerned ... we were going to just get our money back and go else were... but my wife went to the counter "twice" and asked how much longer on our order? They began to fill our orders, it still took some time.. they offered us NO apologies, NO we're sorry for the wait, NO I put some cookies or something for your time , NOTHING!!! There are too many other...