This place gets so much business and has so much potential but the growth has been stagnant.
To be blunt: severe lack of topping options, the coffee has been on the burner since 6am, and bagel to meat/bacon ratio is like 70% bacon. No online ordering or phone system set up. The staff is so wonderful, but theyāre sooo overworked. Adding online ordering or a phone system would help this place tremendously. Also, the place is always crowded and uncomfortable. They have seats but they scream ādo not sit in meā. Online ordering and a phone process would help with this.
All of this and oddly enough I do appreciate it to a degree, but only because it reminds me of a bodega in Philly. My issue is this aināt a bodega in Philly and in bodegas they aināt charging me 10 bucks for a 6 dollar sandwich š„ø
But alas, itās not terrible. But it used to be way better. Like 100000000000000 times better. Itās just other bagel places have caught up and surpassed this place mostly due to the lack of ability in innovation and evolving with the times. Should be the best bagel place in the state, but itās not.
Just astonishing that the place hasnāt done anything besides put a new sign above the door over the past, idk 15 flipping years.
3 stars- 1 for the individual bagels (not sandwiches they are utter trash) and the other 2 stars go to the staff. Yāall are the only reason I come there! Love and...
Ā Ā Ā Read moreI'm sorry but, This place was filthy! My gosh, they have the coffee pots sitting out in the open under vents in the dropped ceiling that are just covered in dirt and dust, the tables and floors were sticky and the sandwiches are honestly.... a shame. They charge Voorhees prices, for a bfast sandwich that A wawa sizzely puts to shame. They need management who actually cares about the place. Please clean the place up. I could not enjoy what I ordered just sitting there looking around. As someone who has thier food certs, and is a Exec. PastryChef, of 15+ yrs, I don't even want to imagine what the BOH looks like if the FOH looks like that. I did take pics with the intent of posting but I think you get the picture. Staff should have side-work in down time, that maintains a cleanliness environment, not standing at the counter on thier phone. I really hate to put a small business on the spot but, this is unacceptable.
I will say that the PB bagel was tasty but all the bagels we ordered were...
Ā Ā Ā Read moreOrdered ahead, was told food would be ready in 10-15 minutes. Showed in 15 minutes. There was a line out the door and I asked the back 3 people if they were in line to order or pick up and they were waiting to order. Walked to the other side of the store where people that had ordered were waiting for their food to be ready and approached a cash register attendant that was unoccupied and gave her my name and that I ordered over the phone. I was told that the food was ready, she pointed to it. But told me I would need to wait in a 20 minute line, behind people that were waiting to order. What was the purpose of calling ahead and being given a time that the food would be ready for pick up, only to wait for people that hadnāt even ordered yet food to be cooked. Food ready, money ready, employee at cash register not busy with customers. Why would I wait 20 minutes to pay for food I was told would be ready at...
Ā Ā Ā Read more