Joe's Bagel and Grill — Restaurant in Wall Township

Allergies Beware! The bagels are the best but the young girls at the counter should be more educated. I mentioned my son had a peanut allergy and the girl behind the counter said we’re not really peanut free I would have to wash the knives and rolled her eyes. It was Saturday at 1pm the store was empty, is it that difficult to make a child comfortable so he can simply have a bagel with butter. The girl did end up washing it and put down clean paper but at this point my son was uncomfortable and didn’t want it which I expressed which again the girl rolled her eyes! Sadly we will not be back. They other employees were nice and packed up additional bagels but if you suffer from allergies you know how uneasy this can be especially for a child!!! So thank you to the lazy young girl with the dark glasses we will not be back due to...

ordered a salad through grubhub. had the driver wait 30 minutes before telling her they didn't have the ingredients and canceled the order. I'm not mad they didn't have everything on stock, it happens, I also used to manage a Joe's and I get it. it's the lack of concern for customers and people's time. it took 30 minutes to realize you didn't have the stuff you needed? you couldn't contact me or have GH contact me to see if I wanna switch my order or something? the horrible communication and customer service is the reason I won't be returning to this location, and I wait patiently for Sam and Russ to hear about this.

Edit: Gave it another chance. This time the modifications were not followed, and half my order was missing. Honestly, just don't even waste your time on this location. Try Sea Girt or...

I have been a customer of Joes Bagel since I moved to Tom’s River and discovered them by accident 5 years ago. The Wall location staff are super troopers and they better be getting paid what they deserve. Between dealing with unimaginable customers, like a group of old women constantly bothering and belittling the staff or a group of moms and they’re screaming, uncontrollable kids- the staff at the wall location put on a brave face and greet each customer with a smile and a happy attitude. I highly highly recommend joes bagels to anyone that is looking for a welcoming staff that makes your day better. I would recommend to take your food to go so you can fully enjoy your food and not get disturbed by customers who have no...