First time there and with the atmosphere and high prices we expected great service with exceptional food. However the service was mediocre at best, and the food was so bad it lacked presentation, and flavor. We ordered steak bites on mozzarella bread to start. The quality of steak was horrible, and it wasn't seasoned at all. The only flavor was the mozzarella. Then ordered dinner with soup. A chicken rice soup that was mush and the soup seemed to be made with a beef broth Not a great combination. My gal's diner order came with garlic bread sticks. She received them way ahead of her meal and tried 1 then asked me to try 1. They tasted like under cooked bland bread with no garlic flavor at all. Little Cesar's has extremely better crazy bread than this place. At this point we decided we had enough and were done. So I looked for our waitress and asked for our bill. She insisted that she could have our dinners wrapped to go, but I kept explaining to her that we were completely unsatisfied with everything we had already tried and didn't want our meals which were still not ready yet anyway.
So she gave me the bill and said we hope to see us again soon. No they will not see us again soon. There was no caring that the food was bad and no adjustments or discounts on the bill. Just a place that doesn't seem to care about the public that keeps them in business.
Good...
Read moreDue to the rudeness of the owners of the Old Stone, we will never return to this restaurant.
We have enjoyed many meals at this restaurant over the years. We have brought family and friends here as well as recommending the restaurant to others. The menu has a nice variety of choices, and the food is very good. The servers are friendly and work hard to keep things running smoothly.
However, the behavior of the owners toward their customers is rude and insulting. We recently left the restaurant feeling mortified after being berated by the owners due to a matter that was handled very poorly by them.
We have always been respectful toward all the staff at this restaurant and supported the Old Stone during the slow times of covid restrictions. But the owners’ unprofessional behavior is unacceptable, and we will be taking our business elsewhere.
Many thanks to Courtney, Karen, and Marianne for your outstanding service over the years. We will...
Read moreThis is a tough restaurant to critique. (I am not rating the bar since I did not have any alcoholic drinks.) From the outside, Old Stone Bar & Grill is not remarkable. Inside, however, the bar & grill has charm. It is small, but it has a rustic, comfortable atmosphere with a working fireplace. The service and food are good, but two things stand out that leave me puzzled. Prices seem high (even with today's inflation considered). Portions are small, and side items that were once included with entrees generally must be ordered as add-ons. Expect to pay over $20 per entree with bread included. Sandwiches and entree salads are in the $12 - $20 range. I may go back, but I may not because of the portion sizes and prices. If I could, I would rate Old Stone at 3.5 stars with the potential for 4...
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