Columbia River Roadhouse — Restaurant in Washington

Heard it was good from a local. Looked great, decor and vibe were awesome. Server/Bartender was seemingly the only person working the front, for several tables. Arrived to take order, offered up a breakfast prime rib hash special, but couldnt tell us what was in it or what it came with. I specifically asked if it came with eggs and was told no. Soda was flat as it could be. Iced tea tasted watered down. Wife's fish and chips came out and server brought an extra plate as if we were sharing one meal, even though I ordered the special. Coleslaw tasted like plain mayo and cabbage. Tarter sauce was okay. Fish and fries were mid tier. After she was about half finished with her meal, we finally asked where mine was and got a let me check from the server and then a, "just came off the grill." Surprise, it has eggs, undercooked, not how I would have ordered them. Also, mushrooms, which also weren't in the brief, "I think" description, which I would have asked to be left out. The whole plate was covered in cheese and swimming in the grease from the cheese. It's all I could taste. The plate also had a very dry biscuit, which wasn't accompanied by any kind of butter or jam. Just dry. $20 bucks for your left over prime rib outlet just to drown it in cheese. Was never asked if we wanted drink refills either until we asked for the check and at that point we just wanted to leave. 0/10 won't...

They must have had an off day, unfortunately. Every time I eat here, the food is great. But this 1 time was awful. Got the prime rib dinner for like $30 or something like that. The dinner came with prime rib, baked potatoes, and asparagus. I asked for rare. We finally get our meal. My prime rib was nowhere near rare. There was no pink. The baked potatoes were COLD in the middle. It couldn't even melt my butter. Instead of asparagus, it was a cut vegetable mix. And the sauce to dip it in was cold as well. I said to myself, "this meal is not worth the money I'll be paying." So I had them take it back, and I ordered a burger and garlic fries instead. When I got my burger, there was WAY TOO MUCH BBQ sauce on it. It just drowned the burger. I did not receive the garlic fries I asked for. Instead, they were overcooked & extremely crunchy regular fries. They server was amazing, tho. She apologized and comped the whole table except the burger. It wasn't her fault. Idk. Maybe the cook had an off day, but the people I was with won't be returning. Oh and the musician who was playing music had his equipment way too loud for the small amount of people...

Had a nice meal here pre-covid and stopped in tonight for a bite. Waitress warned that she was alone behind bar and it would be a while. No problem, not in a rush and there were only 6 or 7 tables with anyone at them. Returned to the bar a few minutes later and asked if we could order 3 draft beers while we waited. She rolls her eyes and huffs about needing to get ice and stomps off. Really bizarre but we know she is stressed and just go back to table. We watch for about 15 minutes and she manages to deliver 2 draft beers and a couple of glasses of water and seemed to be working slowly to make some mixed drinks orders... Really slowly. It was obvious she was in a snit about not having help and slow walking everything. We call across the river and confirm the beer we wanted is at Portway and decided to leave. My wife is a sweetheart and goes up to let her know not to worry about the beers and we will come back when it isn't so "busy". Bartender refuses to even make eye contact or acknowledge the courtesy. The one guy sitting at the bar looks as shocked as we were. Really need a recession to fix what covid...