Island Grille Restaurant — Restaurant in Washington

Dined here for the first and last time today. We wanted to go here for dinnner to end our anniversary trip. Bad idea. When we arrived we were informed of a 20 minute wait. It wasn't actually 20 minutes at all which seemed really promising. We sat down and ordered a crab bisque bowl ($18), garlic butter asparagus ($8), chicken fettuccine ($28), and crab cakes ($38). It was a hefty priced meal but the quality, taste, service, and wait was HORRIBLE. When we got our crab bisque it was served lukewarm AT BEST. There were crab shells inside the soup that we had to keep spitting out. The temperature was cold upon serving. We asked for a new bowl due to the cold food and they gave us one that was hot like it should be. The main entrees (there were only 2) we ordered came out over an hour later after we sat down to order. When I finally got the chicken fettuccine the noodles were cold, the sauce was cold, the vegetables were VERY cold, the bread was STALE, and there was ZERO flavor. The chicken was also really dry and flavorless. How can a a restaurant serve STALE bread with absolutely no quality?? Even the crab cakes were incredibly mediocre and had terrible presentation with no flavor either. The garlic butter asparagus was also bland. When we asked for a military discount they had it but only applied to half the meal despite all the cold food and it only added up to be a little over $5.50. Other places would at least apply it to the entire meal. We never checked up on once during our dine in except for to ask how the food was. It was COLD. The only plus is that instead of charging us full price for the bisque they included it in the crab cakes entree since it comes with a soup for $8. So essentially it was half priced. Still not worth the $8. Supposedly the bar next door tastes a lot better with a 4.5 star review. This place has a 2.7 star review for good reason. This place felt like one of those restaurants from Kitchen Nightmares with Gordan Ramsey. I don't know how much worse it can. I truly regret paying $75 for this meal and I will never be coming back to dine here again. If I could give this ZERO stars or even a 1/2 star I would do that in a heartbeat. There are so many better places you can choose from to eat at like Ilani's Michael Jordan Steakhouse in Ridgewood. Or the Quinault Reservation restaurant called Emily's Restaurant. Please DON'T spend your time or money at this restaurant. It's not worth it...

Food was great, i enjoyed my meal. The unfortunate part was dealing with the hosts. I was put on the waiting list and was told it would take 45 mins. I came back in 55 mins and ask for the status, they said that they just need to clean a table and i would be next. Well they ended up seating someone else in my spot and said that they didnt realize that there was a reservation in front of me. The thing is, why didnt they say that when i asked for the status. I know that it was a mistake because they called for a Michelle and they seated someone named Sean in my spot. It took 2 hours for me to actually get seated. The guy host seemed new and the lady host had a rude additude. Then we get finally get seated, mind you, i am starving at this point, why did everyone get served bread but our table. I asked about it and was told it is given when its requested. Never ate there to know that. Like i said, i enjoyed the food but the lack of accountability is ridiculous. Not sure if we will return. The sportsbar seems to have better service, we play slots...

Three of us ate there while staying at the Hotel and playing golf. It was on July 4th so maybe it isn’t always so unbelievably bad… It took us almost two hours to eat because the server just disappeared for long stretches of time. Maybe an hour to get a second beer. The place was about 1/3 full. To be fair, the fresh seafood appetizers of oysters and prawns were great, but again took an incredibly long time to get, especially with no cooking involved. The prime rib was cold as were the “pastry bag” mashed potatoes. The recommended Chicken Fettuccine was the real joke though…It tasted like it was a frozen “Weight Watchers” entree. None of the three of us even wanted to eat it. The club sandwich was deemed ok. Anyway, the restaurant options are so limited that we well drive off the premises to eat if we go back. Two hours, high prices,...