Leonardo’s Ristorante, LLC — Restaurant in Watertown

I picked up one pizza and a large order of breadsticks. Our food took 30 minutes longer than expected before it was ready. The staff inside were extremely kind and were all clearly working very hard to catch up on orders, so my critiques of this restaurant are not on the staff. According to the menu, we expected to receive a dipping sauce for our breadsticks, which we did not receive. The breadsticks were extremely dry. Our pizza was below average. It felt like a pretty good frozen pizza, which is not what you expect from a restaurant. This is a new spot in town, so I hope this was just a rough experience for me. I don’t like writing negative reviews for places, especially when the staff were extremely kind and hardworking. But at the end of the day, we paid quite a bit for food that was nowhere near worth it. If you ask me, do not order the pizza, or the breadsticks. Try...

Waited extra 20 minutes when picking up pizza only to find out it was under warmer the entire time and staff just didn't look for it when we arrived. No apologies from staff for their error. Got home and realize we were given the wrong pizza, which was also dried out from spring there so long. I definitely wouldn't have paid the price I did for a plain cheese pizza. It tasted like a pretty good frozen pizza, for much more $$. I know they are new but that doesn't excuse rudeness and wrong order. They also don't respond...

Off to a GREAT start! Tonight was our first pickuporder…cheesy garlic bread and two meatball subs “to go”. Everything was ready on time, and checkout was a breeze. Food was piping hot, and very tasty. We will definitely order the meatball subs again (my wife’s favorite…she was very impressed). We are looking forward to pizza next…will update this...