KFC — Restaurant in Waycross

I came through the drive through at this location recently, mind you, I have frequented this restaurant and never had issues. But on this day, a young black female cashier took my order and was extremely rude and unprofessional. Leaving me at the intercom without effectively taking my order in a timely manner with no apology, and then she proceeded to roll her eyes at me and appear very disturbed when I pulled around to pay for my order. So the male manager had to take my money while she fiddled with napkins looking out the window at me, still with a visible attitude even though she was just rude towards me when taking my order. Mind you, I have never seen this young lady a day in my life, but it's just concerning to know these are the type of people working closely and around your food. Hopefully she can be retrained on what her job duties consist of because even if you are having a bad day, customers should never pick that up. You have...

Stopped in lastnight and ordered a 12 piece family meal. Asked for dark meat and was told that I would have to wait for it to be cooked. I told them "no problem" and the lady was rude and acted like it was a big deal for me to get what I ordered. I waited 10 mins from ordering til I got to the window and was told at the window that it only takes 12 mins to cook the meat I ordered. So I paid and pulled forward to wait longer. I sat there for another 20 mins and finally walked around to the front to see if my food was ready. I was told that it would be another 10 mins. So I asked for a refund. I don't understand how a 12 min cook time turned into almost an hour. Your employees are rude and nasty to your customers and it seems like they don't want to be there. I will not be back here again and I will spend my...

Disappointed is an understatement. We have eaten there often over the yrs and occasionally gotten a less than satisfying meal but tonight was worse than less satisfying. I ordered to go so didn't try the food until I had gotten home. Apparently my chicken was either left over from last night or it had been under a heat lamp all day bc it was like chewing leather. I finally gave up and just trashed it. I had the crispy, my husband had the original. Although his was actually chewable, he said the taste was way off. Needless to say, if you're dining at this KFC, make sure you don't get it to go if you live several miles from the restaurant like we do. It's not feasible to return our meals to the restaurant. I'm giving it a one only bc I have to rate it...