The other day- I came to the scooters by Jefferson and was absolutely APPALLED by the way this women acted in a professional environment. Cranky, and quite frankly RUDE. One of their workers was petite and had shorter hair and would not stop talking, I’m not one to talk much in a drive through but I was having a bad morning and in a rush, when the worker at the window would not leave me alone, not only did she mess up my drink she did not apologize and continued to talk my ear off. She wasn’t even the original girl at the window but instead butted her way through and frankly she ruined my morning, this is a 1 star review my food was okay after they fixed my order but I shouldn’t be forced to care about a workers personal stories at 7 in...
Read moreGood service. Stopped to get 2 gift cards which totaled $30.00. When I got home noticed the receipt was for $36.00. In other words, the employee automatically added a $6.00 tip on to our tab and didn't tell us! That really upset me. Why not mention that to the customer. I don't think the employee deserved that large of a tip. Tips are for the customer to decide on not the business or employee. And I had just commented to the employee that I didn't like a coffee competitor had insisted customers give an employee a tip! Don't know if I will return to Scooters in the future. Poor Jefferson high schoolers who get hit with a large tip! Rethink your policy or at least tell the customer you are adding on a tip of...
Read moreBeing a new location Scooter's sent out a mailer coupon with some pretty hefty discounts. Check your mailbox they are worth checking out! One is half off of any drink! I got Chai with 4 pumps of Caramel. And a Bacon Burrito. Both were okay. And if I had one complaint it would be that both items had that new equipment taste to it. You know the one I am talking about? That taste after using a new waffle grill or a new air fryer? Well anyhoo, I am sure the aftertaste of green will fade and this store will have the same good rating of them all. But until then, I will pass on a revisit. Also, is it just me or does everyone hate being pressured for a tip at a DRIVE THRU? It's s...
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