Hobbs Harborside Restaurant — Restaurant in Wells

I hate writing bad reviews but can't believe the awful experience we had at Hobbs last night. We've been coming to Hobbs since it opened, and before that when it was Lord's, going back at least 30 years now. Unfortunately, we'll never go again after last night.

We had a party of nine for our annual family reunion and were told the wait would be an hour, to an hour and a half. We were told there was only one table for nine in the restaurant (how is that even possible?) and a party had just been seated at it.

Ok, so we decided to wait on the patio and enjoy a few drinks. After almost two hours, the hostess called us and said "the other party of nine just isn't moving and we have no idea how much longer they'll be. You can keep waiting for however long or we can split you into two tables that are kind of next together but have different servers. That's the best we can do."

We reluctantly chose the two tables since it was almost 8pm and the kitchen closes at 8:30pm. After being seated, we noticed we were next to the other party of nine. Turns out it was a table for 8 with an extra chair added. And after we were seated for five minutes, and rushed to order drinks and food at the same time because the kitchen was closing soon, the other party got up and left. No one bothered to ask if we wanted to relocate to that table to sit together, and it just sat empty the rest of the night.

The manager, Tracy, was awful and shouldn't be working in any type of service capacity if what we experienced is the norm.

When we were seated and mentioned we weren't happy with the experience so far, Tracy actually said "I'm not sure what your problem is, we did what you asked for so I'm not sure what you want me to do." Well Tracy, you actually didn't do what we asked; we asked for a table together for all nine of us! We only took the second option after two hours of waiting and because you couldn't tell when the larger table would be open (which subsequently opened up a few minutes after we were seated). Had we known we could have waited five more minutes ti all sit together, we'd have waited. That was the problem, Tracy.

Somehow though, Tracy couldn't grasp any of this and just threw up her hands and yelled "what can I do to make you happy?"

How about comp us desserts or something? She said nope, the best she could do is comp us one dessert per table. Are you serious? Tracy, you're the manager. You could do better, but you were annoyed and clearly incompetent. At that point, we were so disgusted and just wanted her to go away. That was the one thing she seemed to get right, since she checked in with every other table in our section when they got their meals, and avoided ours.

For one of our tables, the food came out ten minutes before the other, so we didn't even get to eat our meals together. At that point we just wanted to eat and leave as fast as possible. One of the shore dinners had a red hair perched on top of the lobster. At this point we just shrugged it off and didn't complain... it was just another insult on top of everything else.

As we were leaving we walked by Tracy at the hostess table. We mentioned that there was a hair in one of the meals but we didn't bother to complain and it was overall a disappointing night. Her response? "Thanks for not complaining." Classy response, Tracy! This had to be a joke: no one in a service capacity as MANAGER would ever respond that way. She's either quite new to the role and needs serious training, or maybe a member of the owners family and not held accountable for her terrible service and attitude. Anyway, my advice is to avoid this establishment if you're looking for a nice, quiet, relaxing experience and or if you want to feel like a valued customer. You won't get that at Hobbs. And it wasn't worth the $600+ bill,...

We had dinner here our last night in Maine and wanted an awesome ending. For the most part, the food was very good as well as the drinks. The appetizers were great as well as the entres, but the corn on the cob was cold and where it all started.

The first reappearance of the waitress to the table and I mentioned I would like a new corn on the cob as we would be dropping around $130 with apps, 2 rounds of cocktails and expensive dinners.

She came back to the table and told me the kitchen would have to charge me for it as it had been 20 minutes or she would have to pay for it herself, weird... Uh, she is the one who took 20 min to come back to the table...I am not going to scream across the dining room my corn is cold...I didnt think it was that big of deal.

Woah, totally weird scenario over a 50 cent piece of corn that takes 3 minutes at the most to fire in the kitchen. The night was going great until cold corn on the cob turned the waitress all weird. I asked her why I was being charged when the kitchen screwed up...I said forget it, but she hastily snatched up the corn and took it away.

A manager came out and apologized and I asked why he would charge the waitress for the corn. He said he wouldnt do that...(other reviews mention weird charging practices...) At this point, a cob of corn was making me feel all weird around these people. At that point we put our food in a to go box with said corn. Our jovial interactions turned suddenly cold with the waitress, kinda like the corn and got businesslike unfortunately.

We would go back, but probably not going to mention the corn again to ruin the evening.

Morale of the story: as a previous waiter of 10 years fine dining experience...don't ruin a first impression of a restaurant and your tip over a 50 cent piece of corn where you can say...I'd love to get you a new hot...

No, just no. I stopped at the harbor so my son and I could stretch our legs after 4 hours of driving, on a road trip toward Sebec, ME. After playing/exploring, we decided to stop in for a late lunch around 430. I get to the front door and see a sign that says strollers are not allowed in the restaurant, with my toddler in a stroller. I go unpack him, and walk us back. We get a table, the view is beautiful of the harbor! The waitress is kind, and a provided good service. End of good things.

Their entire menu was OUTRAGEOUSLY priced. Even the basics like the wedge and Cesar salads were more than I would ever pay. I have never been to Maine, we were on a spur of the moment adventure to pick up a rescue dog, so I decided to go with traditional, Lobster Mac and Cheese. $23.99! I bite the bullet thinking it will be obviously delicious in this nice restaurant, for that price, with fresh lobster.

NO. It was the tiniest portion of mac and cheese I have ever gotten in a restaurant. About the size of a $6 bowl of soup, [spoiler, their soup is much more than $6] and it was terrible. Devoid of all seasoning and flavor, the cheese was so soupy it dripped and splashed all over me. I looked like a moron. The crumb topping was probably generic cracker. That being said, the lobster was delicious and big chunks of claw meat. But that was not worth the $23.99 and the actual mac and cheese was garbage. I'd have been better off with boxed, and putting the lobster meat in.

I would not recommend this place at all. Absurdly overpriced, not particularly family friendly for a family area, and terrible food. Clearly a rip off to families trying to enjoy the coast. I gave 2 stars for the view, and the nice waitress. The surrounding harbor and area is fabulous to...