Dairy Queen Grill & Chill — Restaurant in Wellsville

We've been going to the Dairy Queen in East Palestine Ohio for years... always a good experience with service and food... but its been awhile since our last visit.

Tonight was ABSOLUTELY TERRIBLE! Not only was my bill overcharged, but my sandwich was made wrong. I had to take it back up 2 times because it still had mayo on it after the first time. The manager was then making rude/nasty remarks about me returning the sandwich AGAIN loud enough that I could hear her at the counter! She then questioned me as to why I brought the sandwich up again, when you could clearly see mayo on the lettuce and tomato after I had already taken it up once. I watched as the manager put my chicken in the microwave and then gave it back to me... then lied to my face afterwards about it being a fresh sandwich... along with the now ice cold onion rings! I asked for fresh hot onion rings and was met with yet again a rude disrespectful comment from her. So finally after 20 mins and the rest of my family being done eating, I had a luke warm microwaved chicken sandwich, fresh onion rings (after arguing) and an overcharged bill... RIDICULOUS!!

I don't know what happened to the staff that normally work there (because they were great), but the staff tonight were clueless and the manager was very...

Sat in line for over 25 mins for a chicken sandwich & a chicken basket the guy in front of me made it impossible to pull straight foward & had to maneuver & fix myself . As the girl at the drive through gave me dirty looks then drops my change all over the ground & shuts the window wait another 5-7 mins for her to come back & hand me my food n not say a word. I work in a food industry & a waitress at that & your always to be smiling & pleasant to your customers. Which she was not. Guess I’ll make the drive to Steubenville or east Liverpool for...

Terrible service every time I order from there. I go through the drivethrough and my blizzards are always like milkshakes, and I never receive a lid. This last time I ordered 2 blizzards, a soft serve and a milkshake. I wasn't given a cup carrier or even offered one, my blizzards are runny and my milkshake was pretty much just soft serve. I had to leave it sit for a few just to be able to drink it. Plus my food was just thrown in a bag. My onion rings and chese curds all sat more in the bottom of the bag, rather than...