We frequent the DF (a few times a week) and have yet to have a bad experience since they’ve opened. Since google will only let me leave one review, here are some of the experiences I’ve had: •I branched out and tried a flavor of coffee I had never had before. After the first sip, Haley knew I hated it. Without hesitation and without me even asking, she offered to make me something new free of charge. •we’ve gone in a little late on a weekend, and the donut case was still fairly loaded. They asked us if we’d like any free donuts. They gave us a few dozen for us to take to New Kent Winery, where I briefly worked part time. •yesterday, we went in for the lunch rush (around 11:30am on a Monday) there was only one young girl working the counter. With a line almost out the door, the phone ringing off the hook(literally watched the same person’s name show up four times back-to-back), and online orders coming through, she did NOT break. Did it take a little longer to get our order in? Yes. Was every single item on our order correct? YES! Did she remember my name AND serve us with a smile? YES!! Can you name another place that would do ANY of the above??
People often forget that there are real humans working and running a real business. Not a franchise, not a multimillion dollar operation where the CEOs don’t know anything that’s happening in their store. These people are locals, who are employing people we all know and love. Students of New Kent, teachers of New Kent, friends, aunts, etc. you know the people behind the counter. Get your panties out of a wad and go get...
Read moreOne weekday morning we had lost power for over 10 hours, so I got my little ones ready in the dark and we headed up to The Daily Fix for breakfast. I got a fabulous specialty fall espresso beverage, and my son was a little bummed to see no M&M donuts (Our son lovingly refers to The Daily Fix as "the m&m donut shop."), but was easily appeased with rainbow sprinkles. I told the ladies at the counter about his love for the M&M donuts and what he calls the shop. A man came out of the kitchen and explained that they would be happy to make an M&M donut any time. He talked about the donut making process and was super friendly. He saw my son was already eating his sprinkle donut so he brought us a small container of mini M&Ms. My son (like any almost 3 year old) was absolutely thrilled to have both a donut and a tiny bowl of M&Ms.
That visit truly brightened our day, and in general our family LOVES this place! It is not an exaggeration to say everything we've ever ordered is fresh and delicious. Of course our favorites are the donuts - we especially enjoy the creative flavors. The breakfast sandwiches are phenomenal - try one on a croissant and you will thank me. The coffee is great, and the burgers will shock you that they came from a donut shop. The staff is always friendly, courteous, and actually seems to enjoy...
Read moreNEW to the area, found this little Gem in accident but it was a happy accident cause its quite possibly the best I've come across yet since moving to Virginia. The two girls working the counter were great welcoming and held a conversation well answered any and available questions with patients and Diligence. I live for breakfast so the fact that they serve breakfast all day until closing is Absolutely phenomenal. Coffee blend was rich but not to sweet to where it drowns out the natural notes of coffee. A flavorful full body medium roast with a nutty rich after taste followed by desired flavor choice to finish it off. Chefs kiss. 💋 The breakfast sandwich was 🔥 HOT. something that is rare to find when getting breakfast at noon crispy delicious bacon in melty gooey cheese with a toasted Bagel was the perfect way to make my afternoon. Honestly the only downside to it all was that they had zero donuts left at the time I went in. however from the taste of eveything else i can kinda see whay theres nothing left i bet those donuts are out of this world also wish there was more room to sit down and eat cause i ate in my car....But it's okay that won't stop me from coming back. Keep up the...
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