Sweet Nana's — Restaurant in West Virginia

I really hate to leave a bad review for a small indi place like this. Especially considering it is one of the only donut places within an hour or so from here. But I tried this place for the first time a couple days ago and I wasn't very impressed. I got a dozen assorted kinds of donuts. Some of the donuts were stale and old tasting. Some were fresh tasting but had a weird flavor. There was zero consistency between any of them. Some were so "crunchy" they fell apart. But the worst were the creams. While the donut part tasted fresh, they loaded so much of the butter cream icing inside and out that it was totally over kill. It was the single most disgusting thing I have ever tried to eat. When you picked up one of those cream donuts, It felt really heavy... Your brain says "Wow. there must be a lot of cream in there"... well there's a lot of it alright. Ugh... it was so gross. Many times when you get a vanilla cream donut there is not enough cream inside.... Well that's not the case here... Worse, the cream was not a "light" butter cream. It was really really heavy. Dense. and left an aftertaste that after one bite, three cups of coffee couldn't get the taste of it out of my mouth. It was so nasty. I can't imagine any one actually wanting to eat one of those.

I give them two stars cause the people working in there were so sweet... but the...

First, you had us all fooled. The grand farewell, the dramatic “going out of business” announcement—people rushed in droves, eager to grab one last taste of those sweet, nostalgic donuts. And like a loyal customer, I joined the crowd, snagging a box to say my goodbyes, savoring what I thought was the final taste of something special.

But then… surprise! You’re not actually closing. Okay, fine—maybe it was a misunderstanding, maybe it was just some weird business move, whatever. I figured, “Hey, they’re still open, and those donuts were good. Might as well go back for another round.”

Big mistake.

What I got the second time around tasted nothing like the warm, fresh, melt-in-your-mouth treats I remembered. Instead, they were dry, stale, and had that unmistakable "been sitting out too long" chew. A day old? Maybe two? Either way, not the quality I once knew.

Was the fake farewell just a cash grab? A way to spike sales before switching to subpar leftovers? I don’t know, but I do know this—I won’t be fooled again.

Disappointed doesn’t even begin...

I ordered 6 dozen donuts from Sweet Nana’s 4 months in advance for my wedding. The lady on the phone took my order, was nice, and assured me that they would be ready 1 day before my wedding. I had my cake baker go pick up the donuts for me as a favor, and when she arrived, they told her they did not make any donuts and refused to make them. They stated they “didn’t have any time” for the order that I put in MONTHS in advance. After my cake baker argued with them for some time, they quickly and sloppily put my order together. See pictures for the highly unprofessional job they did. Please get donuts somewhere else if you want professionalism and...