Wendy's — Restaurant in West Virginia

Worse Wendy's I have ever been to. Asked for an additional 4 chicken nuggests for the kids meal. The drive through speaker wasn't clear apparently and when I ended up with extra fries instead, I objected in the drive through. Both the manager and employees could not speak calmly to me about the problem and almost shorted me fries after I had only ask for more nuggets and had shown the the incorrect. The employee out of side had produced another bag put fries in one bag and nuggets in a another and gave me back just the nuggets. She said something about not being able to substitute fries for nuggets which makes no sense because I didn't ask for a substitution I only ask for 8 nuggets because my child complained that he was really hungry. It was as if they wanted to rush me from the drive through because this misunderstanding was affecting their statistics must have been on the line and ended up giving be both bags. I don't entirely know what happen but that is the rudest Wendy's manager I have ever dealt with and I have wendy of many locations maken mistakes before. I was perfectly calm but they we very frustrated with me for some reason. I don't get it but I bet that store need some deescalation...

You do not want to eat here. They can't even get the simplest order right! I ordered 2 large breakfast potatoes. I get home to feed the babies, and I have 1 large potato. When I called to inform them, they messed up the easiest order, she began to lie to tell me by saying only one potato showed on the screen. I have never worked fast food, but I'm pretty sure when the charge is for the cost of 2 potatoes - 2 POTATOES SHOW ON THE ORDER SCREEN! PLUS, when I go back across town to retrieve my PAID FOR TATERS and complain to the manager, it starts threatening ME! EXCUSE ME??? This manager has her employees confused for her customers! Dont come back?! What the hell makes you think I'll be back when you can't get a simple potato order right and then lie about HOW it got messed up AND TELL OFF THE CUSTOMER AND NOT THE WORKER???!!! THIS WENDY'S WILL NEVER SEE MY FAMILY BUSINESS AGAIN!! THE MANAGER IS RUDE! SHE NEEDS...

This establishment regularly makes mistakes on orders. Example, I asked for one "s'awesome" sauce and one sweet and sour sauce when I placed my drive through order. When I got to the window and paid, I repeated that request and the employee verified it. When she handed me the bag I asked again if the sauces were correct and she, again, stated that they were. When I got home and emptied the bag, the sauces were wrong. No sweet and sour sauce. Pay attention to the customer and double, even triple check to verify. When I hand you my hard earned money for my order, I'm, in effect, paying you to get it right. I don't have time to come back around. I gave several opportunities for the store to get it right the first time. Instead of just saying it was right each time, she should have checked....