Dunkin' — Restaurant in Westfield

Whoever the older woman is with grayish hair, and is on the mid-heavier side needs to be let go. She has the nastiest attitude. I was paying with apple pay and before I could even bring my phone all the way up and has the nastiest tone and says “i don’t KNOW what your paying with, is is apple pay, Dunkin' app, what is it?” Let me go on to say I have NEVER had an issue with this location before. The other staff, all younger, are beyond nice. Dunkin' have the best manners and most welcoming and respectful attitude. This was also the first time they have gotten my order wrong, and if you couldn’t guess, the older woman made it. I asked for a kiwi watermelon refresher and it was a completely different flavor. I was already too nervous to say something because of her attitude and the two cars behind me so I just went along. Besides her, the food has always been amazing! Always hot and made to order, never any issues. Please Dunkin, train her in...

Rude, slow almost every time. Several times decaf coffee has “run out” when I went there in the afternoon (as in there is none that can be brewed at that time). I asked for donuts in two separate bags or to hand one of the donuts to me (to not get chocolate on a donut for my dog). The lady put them together and then realized her mistake (the coworker told her). She then argued with the coworker and explained to me why she felt I didn’t need two separate bags (ie your dogs will be fine). I didn’t say a word to her, baffled that she was acting this childish. She asked me to pull up to another window so she could give me a donut in a separate bag (I had all other items already and it would have taken her 2 seconds). They might as well hire high school students because they would get the same behavior for...

30 caramel swirls? Are you kidding me?! I asked for 348. I asked for a large coffee. Guess what they put in it? Coffee. What the hell is wrong with you guys. Also, they mixed my drink? This is diabolical. Also, I asked for 847 sugars. Guess what they gave me? 50 sugars only. What the hell. This will be taken to court. I asked for an egg sandwich with no bread, no egg, and guess what they gave me? No damn egg sandwich. I asked for my hairbrush, and guess what I got? Nothing. They didn’t give me my damn hairbrush back. I also ordered an entire bucket of vanilla filling. I got a vanilla donut. I threw the donut in the cashier’s face. I will get this place permanently shut down. I am currently calling my local attorney and the governor of the state to handle...