Biggby Coffee - White Pigeon — Restaurant in White Pigeon Township

Used to love going here, but lately I refuse to buy anything. They started this new thing at the beginning of the year, happy hour where you get 50 percent off drinks. That worked fine until a couple weeks ago. I got home and noticed I was charged full price during happy hour (as they don't tell you your total and don't give you as a receipt while you are there) so I called the manager to inform them. Manager said that they silently implemented a new policy that means whenever you go for happy hour you have to directly state you are there for happy hour or you don't get the 50 percent off. Totally unfair, as they never announced this. I can't imagine how many people have been ripped off by this. The service is usually okay, but ever since Jessica quit, all of these new people don't last more than a month, and I get the same drink every time that tastes...

I moved to white pigeon about a little over a year ago and last year they were on point with their drinks and sandwiches. The past 4 months has been a hit or miss on all their drinks! I order a extra shot and all I taste is sugar. Out of the last 20 drinks I've gotten they have probably gotten 5 correct. Today was the last straw and I'm done going to this bigby. I asked for an extra shot and they gave a shot of peppermint. These drinks are not cheap! I'm so frustrated with them cause how is so hard to make a coffee!? I've had no problem with the staff just their work ethic is so slow!!! Management needs to get this under control because I can only imagine how many other customers they have that are fed up with them making their drinks...

I come to BIGGBY almost everyday or so this one specifically because it’s close to home and sometimes there’s a few workers and sometimes there’s a lot usually when there’s 5 to 6 workers there’s more talking and standing around . you can see it through The windows and there’s always a line up every time, like why does it take so long when you have that many people But certain baristas like 2 or 3 that I see they are excellent at getting you in an out of there . Doesn’t...