Very hostile environment, workers didn’t know about menu items or did not clarify, gave me the wrong amount leading to me paying an extra $20. When I requested a refund they were aggressive and did not comply. Ultimately, someone else went in there to resolve the issue and get a full refund. They were given the full refund, no problem. However, the owner repeatedly called them an hour after the fact and yelled at them over the issue. Even after the customer hung up and said this was inappropriate, the owner continued to call them repeatedly. I assume they felt comfortable doing that because this person was a previous employee from a year ago. Extremely unprofessional and inappropriate. I would encourage people to stop supporting a business who feels entitled to treat...
Read moreThe Wife and I have been going shortly after Thai Esan Grill opened. The experience for take out has been a great experience. It was rocky at first due to employees not wanting to come into work but the owner made some changes and has been uphill since. She was about to close shop early due to an employee not coming in but decided to make our $70-$90 order. I respect that and made me a loyal customer. I normally order 2 Pad Prik Kang level 4 spice along with the wife's and kids items. Only complaint I have is I wish there was a higher spice level but that is very small detail that I can live without when the food is amazing. Keep up the great work you have a lifetime customer. Glad that others are...
Read moreVery enjoyable to work with the owners of authentic Thi foods of many vegetables and fruits and a selection of meats of high quality of healthy dishes in the Thi ingredients and spices that bring out special tastes from sweet&sour to delicious combinations of all types of noodle and rice of several kinds creating a new dish of many combinations to the area and a nice selection of appetizers plus A&W faster takeout or dining room available best of all Tia the owner is from Thailand and the kids help bring knowledge of Thi foods to servering hot plenty full dishes of a #1 authentic Thi chef at her best preformence pleasing customers...
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