If I were Carm, I would spend some time having a serious talk with some of my employees. If a business advertises open until 9, it means exactly that. Not lights off at 8:50 and closed at 8:55. On Friday night I watched 6 potential customers from 3 respective groups all walk up to the window before 9 o'clock just so that they could be turned around due to the window being shut early. One of these customers was clearly a working mother that was trying to get something for her 2 young boys. I hope that this was just a poorly timed decision by these employees and not instructions from management. I have never received anything but the best service from Carm and his family and other employees like Mikey B. These people care about the product they put out and providing the best service. Winsted is a dying town. If you are going to start closing earlier just because a couple of teen employees are trying to race home or out to parties, then it would be putting even a further damper on town. If these kids worked in a real sit-down restaurant, they wouldn't make it a week. A closing time on the wall does not mean that you are leaving at that time. I'm sure that night time cleaning duties are definitely not being done as well as they should be when you are doing them while still...
Ā Ā Ā Read moreAugust 2023 - Perfect day to bring a butterscotch dipped vanilla soft cone and medium chocolate shake to family members.
The ice cream options are so wide here I would get one all the time if I didn't have to be weight conscious. Hard enough as it is without dessert...but pulling in here August 2022 I bought a chocolate dipped vanilla soft ice cream cone and large chocolate shake for family members. They said each one was incredible.
I've always said the place that does the most business in Winchester, CT is the Dairy Queen. There are many good places to eat here, like Rowley's, The Tributary, Kent Pizza, Monaco's Ristorante, (all reviewed) and others, but the winner seems to be the DQ. Even this April evening, forty degrees, as spring weather vacillates from warm to cold, the line was long to wait your turn for ice cream. Not a dessert person, I pulled over to get a hot fudge sundae for my mother, and couldn't resist getting something for myself...the cherry red dipped cone with the classic vanilla soft serve ice cream. Sublime experience passing the cone back and forth with my partner. If you want nuts with the hot fudge sundae, you have to ask for them. You can choose pecans or peanuts. Feedback was there were a lot of...
Ā Ā Ā Read moreIām normally not one to complain. Ever... but I was so upset with my sundae that I have to. I donāt know what happened but the vanilla soft serve yesterday tasted and was the consistency of freezed cool whip ! It was honestly gross. I ordered a hot fudge sundae with oreos.. the fudge was not hot, he gave me the oreos in a side container for some reason, I could barely put the oreos on there. Now that I wouldnāt care normally! But THE SOFT SERVE... I donāt know what happened there. I couldnāt even eat it. It was not normal. And honestly last spring/summer I definitely had a similar experience with the soft serve, I could have sworn it was somehow sour on top of a weird consistency. Total let...
Ā Ā Ā Read more