Mahaney Breakfast & Lunch — Restaurant in Windsor

I usually don’t post bad reviews, in fact this may be the first I’ve ever posted, but after reading how good other reviews were, I’m extremely disappointed. We walked in and weren’t acknowledged by staff, even though they walked right by us and practically had to reach around us to get into the refrigerators. Someone else who walked in for a pick up order was helped right away. Meanwhile, a line of at least 2 other parties, came in. We were finally sat at a table with the waitress speaking to us minimally with no real greeting, and said she’d be back. Other people at tables that hadn’t gotten their food yet didn’t look very happy. After waiting about 5 minutes without the waitress coming back, we left. I feel bad because it seemed like they had only 1 cool and 2 servers, one of which didn’t seem to be moving with any kind of urgency, but even with being short staffed, there’s no excuse to not be friendly, apologetic, etc. The only reason I’m not giving it a 1 star rating is because I didn’t try the food (which did look good). Very...

Today is our first time trying Mahaney's located in Windsor, CT. It is very close to Windsor Locks which is convenient to Bradley airport. We were greeted by the lady in the restaurant as we entered. We were given menus and noticed that there were plenty of dishes to choose from. We decided to each order a Harvest omelet which was a specialty omelet. It contained cheddar cheese with mushrooms, spinach, roasted red peppers, onions, broccoli, tomatoes and broccoli! This dish was served with home fries and buttered toast. My husband substituted his home fries with a fresh fruit bowl of bananas, grapes, honeydew melon and cantalope. I had a glass of cranberry juice and my husband enjoyed several cups of coffee. This delicous omelet plate was delicious and extremely filling. The service was quick . The server was friendly and attentive. We really enjoyed our meal here and will be coming back soon. It is definitely a wonderful breakfast...

This restaurant accepted my online order on Saint Patrick’s Day, but when I arrived to pick it up, the store was closed.

My bank account was charged, so when I called the next day to reverse the charge, the nice lady on the phone said she would cancel the order. The charge was still on my account the following day, so when I called again and asked for a manager, he told me “you should have known” the store was closed. Manager said the issue “isn’t my problem.”

Incredible lack of customer service and empathy from this place. Not sure how you run a successful business when you tell customers to kick rocks whenever they come to you with a complaint.

Don’t support this scummy business—eat...