Subway — Restaurant in Winfield

Sandwich artist ‘tim’ was very unprofessional. Yelled at the elderly customer in front of us that couldn’t hear what he was saying then was smart with him. He told my coworker and I that we had to stand 6 feet apart. Coworker explained that we are riding in a car together. Tim said “doesn’t matter 6 feet”. My coworker wanted his wrap microwaved with veggies on it and Tim said “nope not allowed, only meat and cheese can be microwaved no veggies”. Then when he rang up my coworker, he asked what his name was. Tim said “sorry you felt like you had a bad experience” in a very sarcastic manner. I personally work in the customer service line of work. That is not how you treat customers. I have also worked at multiple subways back in High-school, and ‘Tim’ is lucky I don’t know the owner of...

I'm so glad our subway in Winfield is open and staffed. However, there was a family of 3 ahead of me as well as two men. The lady was working fast and taking care of a family of 3 with a big order. The older gentleman who was waiting in the other family if 3 was very nice but talked to the family the girl was waiting on and the 3 he was waiting on, carrying on long conversations about his family and the customers family while letting their sandwiches just sit there. It took me exactly 28 minutes for him to wait on the 5 people in front of me. I was really wanting a sub or I would not have...

terrible experience. i ordered online and when i arrived home i realized my sandwich was made wrong. they did not give me a receipt with my order. i drove all the way back and told the girl my sandwich was made wrong to which she asked me how. when i told her there was multiple veggies on it she insisted that i ordered them. she told me there was nothing she could do and was incredibly rude until i insisted she remake me a new one. on top of that, i ordered three cookies and she only gave me two. very rude girl with black hair in a ponytail. very...