Domino's Pizza — Restaurant in Winter Garden

I loved what they did to me today! I accidentally order my pizza online to pickup it up at the wrong franchise, I pressed “Ocoee” and it was supposed to be “Winter Garden” when I got there, they said that they didn’t see any order on my name, then I noticed that I ordered it on the wrong franchise. They told me that it was fine and offered me to make another pizza, they just asked me if I could call to the “Ocoee” franchise and tell them what happened so they could transfer the money to the right franchise. In 10 minutes, my pizza was ready and the long hair guy, took the pizza to my car! It was so amazing and it definitely made my day, I’m so great full for that, the world need more people...

If I could give 0 stars, surely does not deserve 1. Poor service. Manager Steven argued with me on the phone the throws the blame on me when I called to inquire on the time limit of our order we had already paid for for elementary students. Then had the audacity to say well do you want to just cancel the order? Really and disappoint the children. What you should have done was provided a discount, apologized or even advised up front that you were short staffed instead of saying you order would be ready in an hour instead of an hour and twenty five minutes... no I'm not mad, just tired of the run around and lack of concern and customer care/service with those who do not...

June 6, 2023 @ 10:30pm: Bryson (The guy with the glasses) is freaking awesome, this guy deserves a raise! He friendly and knows how to make a pizza. I am only going to order at night when he's working. I hope they give him a good raise so they don't lose him.

May 2023: This store went from 1 star to 5 stars! If you want your pizza to be made correctly, order it at night. The guys (Quinten) that work at night, know what they are doing. Sadly, when you're ordering online, you don't know who's making your pizza until you...