DeFelice Bros Pizza - Wintersville — Restaurant in Wintersville

If you ever want to hear the absolute closest that a person can come to audibly sighing in frustration--without quite doing so--give Wintersville DeFelice a call. You will almost certainly speak to mah boi, who is eternally a half a breath away from finally losing his cool, cursing you out for daring to call, and telling you to get your pizza somewhere else.

Seriously, if you want to feel better about your life, call this place and talk to the guy who always answers the phone for 5-10 seconds, and you will be reassured that there is at least one person out there who hates his job, his life, and society, more than you. I can't believe I'm taking the time to write this review, but it has been so consistent for so long that it is honestly impressive. I don't know if I have ever spoken on the phone with anyone in any business that manages to immediately bring such an aggressively negative energy, every single time. I recommend ordering online, unless of course you need the pick-me-up as mentioned above.

About the pizza--3 stars because sometimes they're great, but more and more lately, they keep going down hill. It seems they are always missing something for the taco pizza in particular, which imo is their best thing, but even aside from that it's a solid 50/50 chance if they'll get your order right. I recommend double checking it before you leave the store or say goodbye to the delivery person.

When they're on, they generally use fresh ingredients and are the best pizza in the area. But they're too often just not on the game, and of course for this location have customer service that is this close to literally telling you to just call...

Very disappointed, placed an order for delivery, our food came and we were missing 2 items, called and the first person was acting like them messing order up was not there fault, she put someone else on and said they would get the other 2 items out to us, when some time passed we called to see if we could get a time and the lady on the phone got really ignorant and said it was already delivered which it wasn't and said I should go out and see if it was left on my porch, first why would you leave my food you forgot on my porch at night without letting us know, then after the crappie service I hung up, the food did finally come and they were under cooked, we probably will not be ordering from Wintersville DeFelice Bros...

Ordered a buffalo chicken pizza. No sauce at all on the pizza or on the chicken that’s on it. Ordered a salad and it looked like it was tossed across a room when I opened it. Didn’t get dressing, ordered and paid for extra or the bead that comes with it. Called to take it back and get it fixed and all I got was attitude and a smart mouth from the manager Dustin. Actually he was clear and said my name is “Dustin Kelly”. $30 down the drain. Also the pizza was not to have green peppers on it and they still put them on there. Never again!! To bad I can’t upload the picture I have of it. Not a drop of barbecue sauce on a barbecue chicken pizza. Thanks for ruining dinner with your poor...