TERRIBLE!! I had to wait 30mins for my food at drive-thru. When I asked for hot fries since they had obviously been sitting in the bag and cold, I got a look like I asked for them to be made of gold! After waiting another 15 mins and calling into the store to inquire I was spoken to rudely by the "manager" and said he couldn't bring them out if he was stuck on the phone! As he approached my car he took off his name badge which makes it pretty clear he's been reported before and didn't want me to know his name! So I asked why did you take off your name tag he got very defensive and snarled something and walked away! Needless to say the food was awful and actually made me sick to my stomach about an hour later! I WILL NEVER GO TO THE STORE IN BG Right off of I-75 again!!! Actually haven't been to any other stores since that experience! Unfortunately I am forced to eat out because of my job and there are many other options available! McDonald's lost me because of this one bad experience! I wish I could remember the little punk's name that they call a manager but its besides the point terrible manager makes for terrible service which makes for terrible food and a customer...
Read moreThe manager took up the acsessaible stall to sit on her phone for 15 minutes while me and my disabled partner were waiting to use the bathroom. There was a multi person line and she found it acceptable to continue to sit in the acsessaible for the entire line of people shared the small stall. My partner, as a disabled person, struggled to get on and off the toilet becuase she couldn't be bothered to GTFO knowing the line. Unacceptable and honestly ridiculous. As someone who recently left food service, I would never. I understand needing a break from line and running, but the only acsessable stall with a line of people...
Read moreI had one of my best McDonald’s experience at this location. I came after hours and just new I wasn’t going to get service 30 mins after the lobby closed. To my surprise something said call on the inside maybe they will take me and with a nice soft spoken vice the person answering the phone walk me through getting the app making sure I select curb side and within 10 mins from the start of downloading the app ordering and walking to curb side I received a hot fresh meal that taste great. I don’t write reviews so for me to take time as a truck driver to give a review this location is amazing thanks to this...
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