Today was my first time and last time here . When I came initially it was because of the name 3 pugs . I love pugs and have one . I am also not from here and the reviews seemed great. The place was packed ! It was the last day of school and a school and some moms came with about 28 plus people !! As I was walking in a woman with a stroller and two small children under the age of 6 were coming out and guess what …. Mommy shake fell and she ran it over with the stroller ! I helped her pick up the ice cream and tossed it for her . She went outside and hit her kids settled as they ate their ice cream in the bench. I ordered my ice cream from an older woman with no personality. I was trying to be friendly and you can tell she was over whelmed , I showed her my pug and she just glanced . No excitement at all. I worked in the restaurant bizz for years and also was a GM , I lived for high volume . I paid and waited patiently because the place was packed . I chatted it up with a few people and in came the mom who dropped her shake and asked for another one the young man rang her up and the woman replied $9 , never mind I can’t pay that and left . It didn’t register until I realized they were charging her again ! I asked for a manager and asked why they were charging her for an ice cream she dropped the owner , who was the woman who rang me out replied if everyone dropped their ice cream would you expect me to do same thing ? Omg … really lady , two scoops ? Like come on , $9 shake that cost $1 to make , let’s be real your profit margin is over 40% with expenses and pay roll . Geese … long story short as a small business owner I don’t agree with that and they brought over 25 people !!! Ewww I would never go there again for that reason . Ice cream was good , waffle was soggy , service was meh , lady was a grump . 0/10 recommendation. That poor mom just wanted a damn shake and didn’t want to pay $18 ! Having 3 kids , i can imagine...
Read moreThis place was great! Where to begin!! It's a super cute place. Very vibrant, and colorful. The menu is well displaced on the wall. An explained in detail. They have 4 different sizes from the kiddie size ( there may be one smaller than this) up to a sundae size, which is massive.
It was my first time visiting and I bought "The Enzo Sundae" which consists of hot fudge, (your choice of flavor) hard ice cream, chocolate sprinkles, warm chocolate chip cookies topped with a mountain of whipped cream, topped with a cherry of course.
For those who are lactose intolerant. They have Sorbet as an option. But no lactose intolerance ice cream, unfortunately. I would 100%...
Read moreThis is an awesome ice cream shop. It has such a great variety of hard ice cream, soft serve, gelato, specialty sundaes (I have tried the Nero and the Stipe')that are to die for. I also love, love, love their shakes. They are really thick and creamy. My son's are definitely fans of their cookie sundaes and zoomies. This place doesn't just have great ice cream, it is really cozy with a very friendly staff that is very accommodating. Oh, and as far as...
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