Kind of bummed. First time here and the wife wanted to learn how to line dance. This was our first time at Burning Bridge and she was trying her best to follow along but she's extremely uncoordinated in everyday life. LoL I did get her a drink to calm her nerves.
She had that one drink and thought she'd give it a go. I noticed one of the women that worked there who was leading the line dancing... I overheard her saying something to my wife like "if you're going to make an ass out of yourself, then you need to get off stage." I was pretty upset to say the least and I watched her self esteem slowly become depleted. Wifey brushed it off and kept trying. She told me the woman came up and apologized to her afterwards, not knowing and making assumptions about her "dancing" intentions. I was upset because of the assumption. I felt bad for my wife who rarely ever "let's loose" in public.
We ordered wings and loaded fries to go. The food was decent. 3.75 out of 5 stars. (Idk if take out had anything to do with this... probably did) But the service wasn't so great... except for one bartender. She was a brunette with long hair behind the bar who was very helpful, curtious, and personable. She was very nice and made great drinks.
Unfortunately some of the other staff were a little rude and brash. That put a hinder on the evening. I think this place has some excellent potential under the right management and employee training.
There was another employee (short wavy hair with glasses) who was kicking out a few patrons from a larger crowd to our right. It seemed very over the top and unnecessary. I didn't see anything wrong with these folks... to us it appeared as though they were just trying to have a good time and let loose. Actually a few of the ladies were line dancing with my wife to lift her spirits...
Strange evening. I think a bar is a place to let loose and enjoy one's self. It wasn't the case this evening. Being 100% honest... the long haired brunette behind the bar is probably the only reason we might give this place another chance. She was again very kind and personable, great people kills...
Read moreWe had a horrible experience. We went there for dinner and to here a band we enjoy. We got there early so that we could get a good seat as I am disabled and it is hard for me to go out and I could not stand all evening. I also have a difficult time with higher chairs/stools. All of the low tables were taken so we sat at the bar to wait for a table with lower chairs. As it got closer to 8:00, they began to get really busy. We could tell that the one lower table was wrapping up and a group that came after us were standing near by and were going to take the table when the other group finished and switch us for seats at the bar. As the people stood to leave a group of young people came entered the building saw the group stand to leave and walked over and took the table, when the group that was waiting tried to explain they were waiting for that table the waitress said "F* them you can sit here it's my table, denying customers that had been waiting for 2 hours. When we addressed this with the so called manager he said sorry but he wasn't going to make it right and that he was too busy to hear it. Then he flagged 2 members of our party one of which was on his 1st drink. None of our group were unruly or hostile we only expressed our feelings of dissatisfaction at how everything was handled and how they treated a disabled patron. There was also several other issues, one being the number of people in such a small building, water all over the floor going to the bathroom, and then being walked out on the dance floor. Patrons going behind the bar interacting with bar staff. We will...
Read moreI went in for a quick drink or two during a non-busy time on Wednesday evening. After finishing my second (and last) drink, I informed the “bartender” I did not want another, I obviously was ready to go and expected to receive my check.. She was so “busy” conversing with all of the single MEN at the bar, that I waited at least 10 minutes to try to pay my bill.. after that 10 minutes, with my glass already pushed forward and taken, CLEARLY finished my drinks, She had walked past me MULTIPLE times knowing that I was finished my drinks, had many other talks with the other people at the bar who STILL HAD DRINKS (Mind you, there were maybe 3 single guys at the bar and one couple) Completely ignoring me. I even had a very loud phone conversation with my husband letting him know that I was just TRYING to pay for my drinks and I’d be home!.. “Bartender”, who was maybe late 20s (gold bracelets, darker hair, “deep tan”) kept talking to every single other person at the bar, without giving me my bill!! I ended up having to leave without paying my bill, and the saddest part is that I probably would’ve tipped better than all the people she was sooo interested in talking to, COMBINED even with just 2 drinks LMAO! Burning bridge is going downhill.. Train your bartenders not to be so biased and to PAY ATTENTION!!!! Someone call...
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