Vegetarian breakfast better than expected.
Denny's, particularly at a truck stop is where one would not have high expectations of finding a vegetarian breakfast, but other than the service, this was a pleasant surprise.
This may have been just a "bad day" for my server, but it was pretty bad service and hopefully not typical. Some basics like asking the customer about how the customer wants the potatoes prepared or type of coffee, or being attentive enough to not ask "how do you want your eggs?" when an omelet has been ordered would go a long way to make for a better customer experience.
Typical of when you sit down you'll be asked "what would you like to drink?" I said "coffee" not realizing there were options and got a mediocre, weak cup of coffee. Bleh! Only when I later asked if there were any other coffee options was I told about their "Bold" which really was much better.
When you order coffee unless you like it weak and not particularly tasty, order the "Bold Coffee".
I wanted a "Loaded Veggie Omelet" but really didn't want a 3 egg omelet, so I asked about getting the "55+" 2 egg version with a substitution of eggs instead of the "egg whites" which normally comes with the "55+" version. The server told me "well that might just screw up the whole order!" We discussed that I could get the red potatoes instead of the fruit cup so I was not happy when I got the standard oily, pale, hash browns instead. Rather than simply taking my plate back and putting what I ordered on my plate, she argued with me saying "you didn't say what kind of potatoes so I just put in hash browns." I asked, "if you weren't sure why didn't you ask?" We talked specifically about the red potatoes. She had no answer and ultimately took my plate back to the kitchen and 5 minutes later returned with the hash browns removed and red potatoes served. She also brought out the English muffin rather than the whole wheat pan cakes I ordered. This she replaced without argument 5 minutes later. All in all it took about 40 minutes from order to get my breakfast. She disappeared long enough that when I needed refills of my coffee I gave up and asked other servers who even though I was not at their area still got the coffee for me.
Once I actually got what I ordered it was better than expected. It wasn't as oily (what some call greasy) as typical. The vegetables were plentiful, not overcooked, and I liked having the option of Swiss cheese. It would have been better if the cook melted that cheese before putting in the veggies and folding it over, but it's still better than simply putting the cheese atop the finished omelet which has become too typical at similar restaurants.
The whole wheat pancakes passed my "are they good enough to eat without syrup test?". It's a funny irony to get a "healthy breakfast" served with a giant scoop of whipped butter. If you don't slather it on the calorie count for this breakfast is among the lower ones on the menu.
The red potatoes are "deep fried" not sautéed as stated on the menu. Roasted would be better but they should serve what is listed and not surprise the customer with deep fat fried potatoes instead of sautéed potatoes. Knowing that, I would have gone with the fruit cup. They also charged an extra $0.59 for some (sadly mild) salsa. It's okay they charged for it but would have been better if they hadn't especially after the service hassles I experienced.
All in all, provided the average service actually is better than what I experienced, Denny's at the Flying J Truckstop in Cheyenne offers reasonably good vegetarian breakfast options at a reasonable price ($10.53 + tip). Denny's offers convenience, good, not great food, and variable quality of table service. Overall I give them 3 out of 5 stars, but would reduce that to 2 if the service I encountered turns out to be typical instead of the exception....
Read moreI went to lotsa of dennys... but ths one here definitly diffrent vibe.. among other lil things.. the blue ribon goes.. so here at the door... lady working there.. act ss if m ghost... hv me wait for few mns just as oscar statue.. then finaly comes back.. 2 patrons mean while got to desk to pay their bill n here she is taking paiments instea to sit folks already waiting at door... To my knowledge i believe siting may be tab faster then just wait around for credit cards aproval.. that jus went beyound my understanding...?? I did ask that lady tho.. the answer well.. lets just say was slightly home made n weak !! I think i knw wt hapent but i ll keep it for my self.. Anyways bonne chance !!🙏
Thank u for yr kind word jim.. now i do reconize denny s with them... Yes that day vibes were just not the one going to dennys as i knw.. I spent 28 years working in fine dining in los angeles n belueve me or not.. i allways enjoyed dennys.. i knw its funny but thats how it is... n yes perhaps just retune the vibes w that mature lady bc she does not reflect denny s ways... to be honest she may even have some favorisme who she s gona atent first.. ws not cool.. anyways hope ull do the necessary to find again w right frequency... also (jim jette un oeil sur le saumon.. il est beaucoup trop sec) best of luck good...
Read moreDear Dennys, when being seated by a server and 3 servers want to argue about who’s section they are going to, that should have been my immediate red flag. And while I love dogs and enjoy petting them, I do not enjoy it while I am at a restaurant eating my food. When the gentleman walked in with his dog off leash before you walked him to the back of the restaurant, you should have had him leash him or leave with the dog. He had to call his dog back to him 3 times while I was eating and then the dog came over to our table while I was eating and jumped into my husbands lap. I was automatically done eating. Having a dog digging and scratching itself where people are eating is NASTY! Period! A service dog would not have left its handlers side for a second.
To the manager of duty, when a customer orders something off the menu and then gets the ticket and sees it’s a different price than what is on the menu, please do t take a menu and stay no that’s the starting the price and have to be corrected by the customer. We didn’t add anything to it, just ordered as it showed.
I do not recommend this Dennys on the morning period.
If upper management doesn’t believe me, I suggest pulling up your cameras from 9:30 am back!
To the gentleman who allowed his dog to jump on us, thank you for making us smell like...
Read more