The atmosphere was the best part of our meal as well as the gentleman that was over the omlett bar. He was very personable and would go out of his way to make whatever you asked. The buffet was just what you would expect from a simple breakfast buffet, waffles in a warmer rather than freshly made, biscuits and gravey, scrambled eggs, ham, sausage, bacon, eggs Benedict on a raw english muffin, simple previously frozen deserts; absolutely not what I had expected. I've had better breakfasts when I've stayed at a Hilton, there the waffles are made to order on the breakfast buffet. Our waitperson was rude and made us feel that we didn't belong. I don't drink soda, had enough coffee already for the day, when I told her I was fine with water she rudely told me that "drinks come with the meal and I wouldn't have to pay any more for them if that's what I was worried about." I was shocked and in disbelief that she had the nerve to say that. Then she would ignore us for great lengths of time and act like she didn't see us when we tried to get her attention. Not long after we sat down, 2 couples and a child sat at the table behind his. She doated on them. She took my empty plate and asked me to keep my silverware. I had nothing to put it on other than the table, which I would never do or my napkin. I placed them on my husbands plate. When she took the people's empty plates behind us, she requested their used silverware and promptly brought them clean. She regularly filled their water and drinks but never offered to do so with us. I could hear the line cooks talking about their recent dates, which is also not something I care to hear about when I'm out for a meal with my family. There was one other positive. The host was very nice and made for a positive beginning and a happy exit. They need more staff like her and the wonderful gentleman at the omlett bar and fewer of the older, brunette waiter person. She is a disservice to...
Read moreAfter reading the most current review I felt it was necessary to also mention our experience. We were also there that same night. Me and my partner showed up at 8:15 to cap off our round of golf with some drinks. As we are walking in to be seated we are told by our waiter who was Jessica that they close at 9, which is clearly posted in the front. We were told again once we were seated. We were also told if we knew what we wanted to order since the kitchen was going to close soon. We let her know we were just having drinks. We could hear her say that she didn’t want to pay the kitchen staff to sit there and do nothing. We finished our drink and she approached and asked if we wanted another drink, which we politely declined and asked for our bill. As we were finishing our drink, she opened the door to the outside deck and yelled out that they were closed so everyone (us and one other couple) had to leave. We come here pretty often as we are members and residents and we always have really great experiences with all the staff so it was unfortunate to be treated as poorly as we were. I would give a one star review for Jessica’s service, but because of the usual experience I felt it was...
Read moreWe came in with six of us for my birthday on October the 7th. We were early at 4:30 pm, so we were the only ones in the restaurant. There were people on the porch who had been there when we came in. The waitress took our order and brought out our food and that was the last we saw of her. In the mean time the sun was setting which was very bright in our eyes. It took quite a bit of waving and shouting to get someone to come and put the shades down. No one came to ask if our drinks needed filling. No one came to take our plates or ask us if we wanted dessert.
My sister let the waitress know that it was my birthday, but no one offered the birthday ice cream we’ve always been offered in the past. The waitress came back to take our money and collect her tip, which I told my husband not to give, but the hand held device - and with her hanging over his shoulder - made giving nothing for a tip difficult, so this worthless waitress got a 20% tip on an expensive meal for doing absolutely the minimum. Completely unacceptable!!
I’ve said a couple of times that we’re never going back, but I love the stuffed salmon so I keep giving you a chance....
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