At this location on the north side of York, Nebraska, on Sunday, April 21st, at 3:30 PM, the food was 'greasy and soggy. The runza bread was doughy and watery. Are they just killing them in a microwave? The hamburger was drowned in ketchup and mustard. The fries were very greasy. The staff insulted my wife by telling her she looked like a senior citizen. Made a tired woman feel even worse. Try being more tactful. As for the drowned burger, tried to take it back to the counter and there was nobody visible. Stood there for 5 minutes and nobody saw. Finally hollered loudly and got someone. Where were you people? Replacement burger was ok. It used to be that Runza hamburgers were always very good and the runzas and fries also. But this appears to be a problem with the attitude and possibly the training of employees. Management needs to pay better attention. This was...
Read more⭐⭐⭐⭐⭐ Our family stopped at Runza in York, NE, during a road trip. It was a fantastic experience! The atmosphere was welcoming, and the staff was incredibly friendly and patient with our little ones.
The food was fresh, delicious, and perfect for all ages. The kids loved their meals, especially the crinkle-cut fries. My spouse and I couldn't get enough of their classic Runza sandwiches.
The restaurant was clean, with plenty of seating. The family-friendly vibe made us feel right at home. It's rare to find a fast-casual spot that goes the extra mile to make families feel welcome.
If you're traveling with kids or just looking for a hearty meal in a cozy atmosphere, Runza in York is a must-visit. We'll definitely be back on our next trip through Nebraska!
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Read moreThis place used to be so good. Over the last six months to a year it's really gone downhill. The food is pretty close to the same quality, but the service leaves a lot to be desired. When going though drive thru, getting cut off while ordering and having to try and get their attention to order more food is a normal occurrence. Take the time to check for any sauces you ordered because you can order them, ask them if they included them and they will tell you yes, then you get home and realize they aren't actually there. Also the high school kids shoving and pushing each other while "horsing around" was interesting to watch. Can definitely tell there's no...
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