Garden Café by Kravitz — Restaurant in Youngstown

We were faithful attenders of the Sunday breakfast at the Garden Cafe. With the new ownership at Kravitz, though, we had our first bad experience.

Prices went up on the menu. I understand prices are going up everywhere, though, so I can give some grace here.

However, they're no longer waiting on the tables - the restaurant is designed so that you are given a menu, and have to go up to a kiosk to order everything at once. You even have to order coffee with your meal, meaning that you can't sip on coffee or water while you browse the menu. You think prices would go down if they're not paying waiters - but they went up.

We went up to the kiosk and ordered the coffee separately, and the waiter literally dropped the coffee onto our table without warmth or hospitality.

By the time we were ready to order, they were out of onions. On Sunday morning brunch, out of onions. Hard to believe! We decided to cut our losses and go somewhere else for breakfast. We informed the cashier that we were leaving, and instead of questioning or care, we felt she was upset and mad at us.

I hope things turn around at the Garden Cafe - we loved coming here and hope we can come again one day. But we won't be coming back if the service / ordering system stays...

First, when I got there, I saw their winter hours were posted on their chalk board were 10:30 Sunday to 4. I thought they opened at 10. So, I stood there 30 minutes waiting. When I finally got in and ordered, I wanted a loaf of rye bread and half a dozen bagels. The clerk said they don't have that and for the bagels, I would be charged for 6 individual bagels with cream cheese. It says on the website they have those items for purchase. To think I waited a half hour to find that out. I even voiced this to the clerk and did not get so much as a apology; only a blank stare back at me. The worst part about this experience for me? An hour wasted driving back and forth and waiting a half hour to find this out? No. The fact I didn't get an apology? No. The worst part was these items were going to part of someone's gift who specifically wanted them. Despite all my planning to coordinate the purchase on the basis of freshness, it utterly blew up in my face. I was under the impression all week, I thought, that I'd be able to purchase those items there without issue. I will not be back because the service like the kind I received today upsets...

I don't recommend coming here unless you want to spend $30 on a small, average quality lunch on a family of three and want to wait half an hour for the server to bring you the wrong check not once but twice and then forget about you. Our server Pat didn't write down our order which was fine at first when everyone received their correct dishes, however when it was time to get our party's 2 checks, he brought out 2 copies of the same bill. It took him another 10 minutes to bring out 2 separate bills but he put everyone's drinks on our one bill including our food when all we had was just water and two turkey paninis. He never came back to our table for us to inform him of the mistake or pay and after we watched him walk around tending to other customers a few times for 20 minutes, we just gave up and went inside to find the cash register to just pay the incorrect checks. Honestly, he was not attentive after he delivered the food and it seemed he just forgot about us. We could've just walked out of the restaurant without paying and he wouldn't have...