I went to this restaurant with 2 kids. I ordered a large cheese pizza, large size steak (with fries), shrimp tempura, 1 pepsi, 1 7-up and 3 mini donuts.
The waiter didn't notice me of Monday, Tuesday Pizza giving drink. I ordered drinks, and after that, they brought out to cup of pepsi and told me it's the gift of the restaurant. I asked them why they didn't tell me before so I didn't have to order any drink? Now I had to drink 4 cups of soft drink? They only said sorry, the waiter didn't know. Should I know then? I refused the gift and told them to give it to other table for me.
It was really bad service: they didn't introduce the promotion. (-) they didn't ask me what we want to drink, just give it out. (-). They did not find a solution. (Might free our order of drink - 2 soft drinks too) or give something else as apology, or whatever suitable. They kept pussing of us having 2 extra cups of soft drink for no reason, when they made a mistake, and I need to withold the penalty!?!) (-).
The kids enjoyed the donuts, pizza a little anf the shrimp tempura. I think the tempura was good, good sauce, but nothing special or stand out. The next good thing is the salad came with the steak.
In the scale of 10, I would give...
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