New Orleans Restaurant — Restaurant in Bulawayo Province

I’m yet to experience service that is worse than what I received at the deck. 3 times in a row now and I’m establishing a pattern now. The waiters will be blatantly rude but very polite and helpful to Caucasian counter parts dining within the facility. I’m beginning to think that perhaps we are not welcome there. I asked to see the manager who had us waiting for 30 mins and when I told her our issue she approached it with great non chalancy and with a very condescending tone and so I realized where the servers get the audacity to be rude from.On a separate occasion I hosted a friends birthday lunch waited well over 90 minutes to receive platters that were booked a week in advance. Had to have a verbal altercation with one of the managers before receiving the food, the manager then later tried to “apologize” with soft drinks that were randomly placed on a table that was adjacent to where we were sitted. The service here continues to decline and the overall attitude towards black people makes me sick in the gut. Giving the place a one star rating is purely because I couldn’t leave a review without putting a star but the place really doesn’t deserve that one star as well.If black people are not welcome in the premises please make it known to the general public instead of treating us like pure trash, it’s 2021...

Our unpleasant experience started by the gate with the gaurd who questioned the validity of our reservation & reluctantly opened the gate after we insisted that we had booked a table ahead of time.

We were greeted with a not so friendly waiter who handed us over to another unfriendly waiter, who rushed us to order both starters and mains at the same. The most laughable part was that he said the smoked salmon starter would take very long because they would have to smoke it 1st, when we all know they cut open a packet and slam it on a plate ready to serve. It was surprising that we were told the kitchen is closing yet more people walked in after us and orders kept flowing out of the kicthen.

The food was dreadful: Vegetables were overcooked & the french fries lacked consistency, each bite was a suprise(raw or crispy). As for the steaks, we both requested medium but got medium rare to blue. To top it all off a I was given a dirty drinking glass.

My question is why was my reservation time accepted if the kitchen was going to be closed at that time. The New Orleans we all knew & loved years ago no longer exists.

Would...

The food was horrible..cheese cake was biscuit crumbs n clotted cream..cutlery was dirty, ketchup bottle disgusting..my food could not even fit in the standard dinner plate kept on falling on table, vegetables were overdone and under seasoned..basically under whelming experience and felt like the race card played a huge part as the waiters kept running around certain customers and we were being ignored. They should just put a sign saying “ whites are treated better than blacks in here” From the moment you get in you really feel unwelcome and out of place. This is not the 70z guys..no checking if we were vaccinated or not no sanitazation on entrance or at any point for that matter. I know they would be happy if I don’t set foot there again coz black...