Cafe Nush — Restaurant in Harare

I just left the Cafe and unfortunately, my experience was far from satisfactory, which doesn't even merit a star. Upon entering, I was struck by how unwelcoming the atmosphere felt. Despite the café not being particularly busy, the table was left uncleared with dirty cutlery, the employees grouping at a corner not even paying attention to a new customer walking in. I sat for almost five minutes without any waiter approaching me.

The only other customers present seemed to have already settled their bills, and it felt as if the staff had lost interest in serving new patrons. I decided not to waste any more time at this place and started to walk out. It was disheartening to notice that the waiter merely glanced at me, almost as if to say, “Sorry, I missed you. That’s fine, bye-bye.”

I ultimately walk out rather than wait any longer for service. It’s disappointing when a café doesn’t prioritize customer attention, especially when there are so many other options available. I cannot recommend this place based on my experience and hope they improve their service...

Cafe Nush, located within Harare International Airport (officially Robert Gabriel Mugabe International Airport), provides travelers with a convenient stop for coffee, light meals, and refreshments before or after a flight. The café’s modern interior offers a comfortable place to relax, with ample seating for individuals or small groups. Menu options generally include pastries, sandwiches, and a selection of hot and cold beverages—ideal for a quick grab-and-go meal or a brief sit-down to enjoy a latte. Service is typically efficient, and the staff are known to be friendly, which helps streamline the dining experience for those on tight schedules. While prices can be slightly higher compared to outlets outside the airport, it remains a practical choice for travelers seeking a clean, inviting spot to recharge or socialize in the midst of a busy airport...

If it wasn’t for the food this place would be majority awful. Aesthetics wise it is there a very sleek very modern touch on this Café Nush with a good range of items at a decent prices most definitely worth your time. However, the service is what drags this place to the streets. The prioritisation of white customers is questionable, the active disinterest in customers who have entered in now is concerning. I have experienced this now for the fourth time and in all honesty this needs to change and it starts in the management of this establishment. There is so much this place offers it is truly stunning but if we can...