This is the official complaint I'm going to submit about life threatening incident I had in the chairlift on 7/11 Asunto: Queja formal sobre incidente de seguridad en aerosilla Doppelmayr en Cerro Campanario, Bariloche
Subject: Formal Complaint Regarding Safety Incident on Doppelmayr Chairlift at Cerro Campanario, Bariloche
To whom it may concern,
I am writing to file a formal complaint regarding a serious incident that occurred on November 7, 2024, around 4:00 PM, during a ride on the Doppelmayr chairlift at Cerro Campanario, in San Carlos de Bariloche, Patagonia, Argentina. Mr. E. Rysin, the undersigned, boarded the chairlift with the intention of enjoying the ride but became a victim of a significant malfunction in the security system of the lift.
Upon boarding, he noticed that the safety bar went down but did not close as required. Then, as the chairlift began its ascent, the bar went up, leaving him unprotected while ascending at a considerable height, exposing him to imminent danger. Mr. Rysin immediately attempted to alert the operators of the issue and requested that the ride be stopped; however, his requests were ignored. For 20 minutes, he endured the ride, in distress and fear for his safety.
Upon reaching the top station, Mr. Rysin expressed his concern about the malfunctioning safety system, but his comments were dismissed with laughter and mockery from the operators, showing a complete lack of professionalism and responsibility in addressing customer safety.
This incident is extremely troubling, not only because of the danger Mr. Rysin was exposed to but also due to the negligence shown by the staff responsible for the safety of the service. We demand that immediate action be taken to investigate this incident, ensure it does not happen again, and that a public apology be offered to the affected party. Furthermore, we request a thorough review of the safety conditions of all Doppelmayr chairlifts operating in the area.
Such situations must not be tolerated in a tourist service of such importance that receives thousands of visitors each year. Passenger safety should always be the...
Read moreReview of Cerro Campanario:
Cerro Campanario is a must-visit spot in Bariloche, offering one of the most stunning panoramic views in the region. The hike to the top is short but steep, taking about 30-40 minutes depending on your pace. For those who prefer not to hike, there’s a convenient chairlift that takes you up in just a few minutes.
Once at the summit, you’re rewarded with breathtaking 360-degree views of the surrounding lakes, forests, and mountains. It’s the perfect spot for photography or simply enjoying the natural beauty of Patagonia. There’s also a small café at the top where you can relax with a coffee or snack while taking in the views.
Make sure to wear comfortable shoes if you plan to hike, as the trail can be slippery in some areas. It’s a relatively easy climb, suitable for families and people of all ages. Highly recommended for anyone...
Read moreEl Cerro Campanario en Bariloche es uno de los miradores más impresionantes de la región de la Patagonia argentina. Ubicado a solo unos minutos del centro de la ciudad, este cerro ofrece vistas espectaculares del Lago Nahuel Huapi, sus alrededores y los cerros cercanos, incluidos el Cerro López y el Cerro Catedral.
Lo que hace que la experiencia en el Cerro Campanario sea aún más especial es su accesibilidad. Se puede subir al cerro en una moderna aerosilla, que permite disfrutar de las vistas panorámicas a medida que se asciende. La vista desde la cima es realmente inolvidable, y muchos la consideran una de las mejores vistas de Bariloche. Desde allí, puedes observar la majestuosidad de los lagos, las montañas y los bosques que rodean la zona.
Una vez en la cima, hay un mirador con un panorama impresionante, donde puedes ver varios lagos, incluidas las aguas del Lago Moreno y el Lago Nahuel Huapi, además de los pintorescos paisajes de la zona Andina. Es un lugar perfecto para tomar fotos, relajarse y disfrutar de la naturaleza en su máxima expresión.
El Cerro también ofrece senderos de montaña para los más aventureros, lo que lo convierte en un destino ideal tanto para quienes buscan una experiencia tranquila como para los que disfrutan del senderismo y la naturaleza más activa. Sin duda, el Cerro Campanario es una de las paradas imprescindibles si visitas Bariloche, ¡una experiencia que no te...
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