Pirates of the Caribbean - mini waterpark — Attraction in Nesebar

Short Version: Incredibly rude front desk woman who yells at the customers. Most of the big slides are currently closed.

Longer version: Incredibly rude woman working the front desk. She was literally YELLING at me when I didn't understand how much the tickets were. (No prices are listed anywhere. Tickets are now 60 Bulgarian per person as of 2 July 2024). I would have walked away if I was alone as her behavior was absurd, but the kids were really looking forward to visiting a water park.

To add a little more insult to injury 1/3 of the park (and 7 of the 9 or so "big slides" in the park are closed). (See picture with XXXs on it). The lines to the only two open big slides were consequently very long.

On the plus side food and drink is included in the ticket price. I had no idea until a few hours in as the ticket lady was too busy screeching to give out useful information. (There is a sign about the included food and drink that I saw on exiting. You won't see the sign if you approach the water park from the inland side).

The food station is built into the side of a neat looking "pirate ship". The food is actually pretty good and the serving line personnel friendly. You can eat inside a structure shaped like a giant stingray. There were two young men working hard to clear and clean tables constantly.

If this water park actually had all their slides open and hired a normal human being to work the front desk I would give it 5 stars. As is one star is generous.

Looking at past reviews the front desk lady has been hassling customers for years. Has to be a relative. Her continued employment illustrates how little this business cares about...

A really nice day out. I was hesitant, and had been for years. I’d read all the reviews, overpriced, nasty lady at the gate and sub standard food etc. Those reviews made me walk past for the last 5+ years.

Some of our friends had been and they highly recommended it. 70LV each is just over £30 each so our family of 4 cost over £120, sounds like an expensive day out, however, that included all food, drinks, alcohol, ice creams etc between 10am-7pm. And all the pools, there are several, spaced out across the complex. Different areas for different age groups, my 5 year old spent most of his time on the big slides even if he was just under the 120cm requirement…

It is not a 5 star resort, so don’t expect it. The food was fine, plenty of options, and throughout the day there was always something. Yes if you go at 12pm you may queue for 20+ minutes, so guess what.. wait till the initial rush is over. Toilets.. recommend to use the ones inside the hotel although the others were adequate.the staff were very polite and helpful too.

We are all shattered after a fun day, don’t let the bad reviews put you off, our experience was positive and we would go again.. just not tomorrow!

If I could have given 4.5...

It's a nice place to spend a day with your kids. Not too many slides and they are pretty slow but fun for the kids up to ten years in my opinion. We visited with two 8-year olds and one 10-year old and they enjoyed the whole day. The price includes all inclusive food and drinks. The food is decent (mainly fast food type) and the drinks are ok too. The beer is good, the cocktails are a bit too strong. You can also get ice cream on the other side. There are a couple of washrooms available. Most of the pools are pretty shallow and safe for the kids so the adults can relax in the bars watching their little ones. However , we were disappointed that some of the bigger slides did not work. The staff are not super friendly but as long as they do their job it's OK. There is almost no wait for the slides, you need to pay cash only at...