Domaine Le Clos Jordanne — Attraction in Lincoln

I recently visited Angels Gate Winery with my family, hoping for an enjoyable wine-tasting experience. However, what we encountered was a series of disappointments and rude behavior from a staff member named Jada.

Firstly, I must address the misleading information provided on Angels Gate's website and Instagram page. As a large group, we were excited to read that walk-ins were welcome, and that they accommodated groups of six for the "tasting experience." Regrettably, this turned out to be far from the truth. Upon arrival, Jada greeted us with a dismissive attitude and implied that our presence was not desired. It was disheartening to be made to feel unwelcome, especially after making an effort to abide by their stated policies.

Despite the initial encounter, we decided to proceed with our visit, as time was limited and we hoped the situation would improve. However, further frustrations arose when my sister-in-law and I approached the bar at 4:23 PM to order another glass of wine. Astonishingly, Jada outright refused to serve us, claiming that wine by the glass had just stopped being served. This was despite the fact that it was only 4:25 PM, a full five minutes before the stated cutoff time of 4:30 PM. The inconsistency in enforcing their policies was glaring, as we witnessed a subsequent group of five people being served wine by the glass without any issues.

This discrepancy made me question whether it was truly about the policies or if it was a matter of personal preference for the staff. Researching further, I discovered similar complaints from other patrons on Google Reviews, suggesting a pattern of selective treatment based on the whims of the staff. It is highly disappointing to learn that a winery, which should be synonymous with warmth and hospitality, would allow such discriminatory practices to tarnish their reputation.

While I understand that not every customer can be pleased, the lack of professionalism displayed by Jada was unacceptable. Her condescending and dismissive attitude left a lasting impression, one that has compelled me to voice my dissatisfaction and share this negative review. Whether she is an owner or not, her behavior conveyed a sense of entitlement that overshadowed any positive aspects of the winery.

As a result of this regrettable experience, I will not be returning to Angels Gate Winery, nor will I recommend it to others. I believe that a winery should be a place of enjoyment and relaxation, and it is disheartening to see such potential squandered by unprofessional staff and inconsistent policies. I hope that the management takes this feedback seriously and works towards rectifying these issues, as I believe every customer deserves fair treatment and a genuine appreciation for...

I've been touring wineries in this region for several years and Angels Gate has consistently impressed me with their wine and their service. They are among a small number of wineries offering appassimento wines and they pull this style off remarkably well. For the white wine and sparkling wine fans, they have released some of the most interesting whites I've had the pleasure of tasting.

Their staff always treats me and my friends exceptionally well. Particularly this one young fellow who's always willing to share his passion for wine with me. He once challenged me to a blind tasting of their reds and I was somehow able to pick the correct wine. It was the most fun I've had at a tasting anywhere (I forget his name, unfortunately).

I encourage you to ignore the small number of one-star reviews left (almost entirely) by large groups of people coming in late. I've been touring wineries long enough to know how rowdy some groups can get after a full day of wine tastings. I've never witnessed a host being rude (at any winery in this region, to be honest) but I've definitely seen some hosts being abused by rude customers. Luckily these...

Rather off putting experience to say the least. My friend and I were enjoying a lovely day out. Walking into this winery the scenery was absolutely beautiful while entering the main room we were greeted right away, they were a bit busy but with only 2 staff so we decided to just browse and wait for a spot to open, while waiting I noticed the man roughly in his early 40’s appear to keep adjusting a "itch" in his lower area while continuing to serve the guests and grabbing glasses!! “now” deciding to just grab a bottle to go, as I am allergic to nuts! eventually that gentleman was available and introduced himself asked if we needed any assistance or if we would like to have a tasting today kindly, We declined and I could not believe I witnessed yet again another couple scratches and adjustments he then insisted we tried some of the “delicious” wood oven pizzas, Which I’m sure are quite wonderful but on this day the wine was only to go!! 3 stars for the 3 Pointers “D” was shooting, I think the ref missed a possible...