Airhouse Nanaimo — Attraction in Nanaimo

It’s a fantastic place for both children and adults. A lot of fun to be had and a lot connections to be made - such great opportunity for you to play with your kids if you decides to get in the fun with them. And the staffs are super friendly and attentive!

Just a few suggestions: 1 Maybe schedule some of the classes together but eliminate drop ins when class is in action (especially for toddlers, I believe it was very distracting to see other kids running around when you are in a course so it makes the course less worthwhile) 2 Caught off guard on the charge for a pair of Gripping Socks (I don’t know if it is stated on the website but if yes, maybe should make it more visible so clients are aware) 3 Oh boy! The website - no need to...

Navigating the website is a bit of a learning curve - the waivers get emailed to you for signature and once your account is set up, it's all pretty good. There is an air time and a drop in. We didn't understand the difference when booking on the website - It's 4 bucks extra per kid for air time (where you are allowed to leave the building). We paid that but my husband explained we were staying (There was no fee reduction offered- our mistake). Buy the socks for 4 bucks, it's worth it. To ensure no disappointment pre book your spot on the website. Time slots fill up fast. Looks like great organized chaos and who doesn't like a clean, friendly, happy trampoline park. Staff is attentive and friendly....

I wanted to go here for my friends birthday and we payed for everyone to go and we got there they said that we all couldn't go because we would all need our parents signature, but didn't tell us till we got there and that every kid needed written convent and the adult we came with couldn't sign off even if they were over 19. They refused to give us a refund and said we could only have a "credit" for the future because the session we booked was "already started". I didn't have a pleasant experience with this especially because the place in Vancouver wasn't as strict as this place and was way more straight forward with the...