Shroomyz Magic Mushroom Dispensary — Attraction in Ottawa

reply to owner below

Had to change my review, if you go here only get the actual mushrooms, whatever is in the chocolates isn't mushrooms my partner said it felt like molly and had a bad reaction but I haven't had experience with that before. They give $5 off in store for 5 star reviews and check them before giving the discount so take those as you will.

Can't reply to your reply so going to edit here. It's brand new because I deleted my previous one before writing a new one because as you can see I don't write reviews often and your $5 credit incentive was my first time trying to change one. You can look in your sales history for my form you make everyone fill out, last Friday. She ate below the recommended dosage and had muscle spasms with no trip at all.

Funny how someone having a severe medical reaction to your clearly not just shrooms edibles makes you automatically jump to competition and defensiveness. I don't work at any dispensary, and mentioned no other dispensary in my comment. I also didn't say not to go here, only to just get the strait mushrooms.

Also funny how you say it's made at a "professional facility" but gave no guarantee they are only shrooms and your packaging had no ingredients on it. You'd think a still illegal business would care more about selling good products.

Still had the bag so here's the proof, have fun with your made up story of me being a competitor that didn't try any 🤷 maybe actually take responsibility and focus on transparency in your company to assure your clients of safety instead of attacking those who've had bad reactions to whatever...

My experience with Shroomyz was disappointing. I’m giving two stars—one for the in-store employee and one for the manager who initially tried to make things right. Unfortunately, the rest of the experience fell short due to the ineffectiveness of the product and the handling of my refund request.

I purchased two microdosing chocolate bars for $80 after having success with a different brand at the same dosage. I gradually increased my intake—starting with one piece, then two the next day, three the day after, and eventually consuming an entire bar—but felt no noticeable effects.

I originally left a one-star review because the product didn’t work for me. The manager reached out and offered store credit in exchange for revising my Google review. I agreed, and they refunded me half of my order. However, when I asked for a full refund due to the product’s ineffectiveness, they stopped responding.

Frankly, I don’t feel comfortable returning to a store in a hard-to-access location, especially for a product that may not work again. More importantly, the credit felt more like a bribe to improve their ratings than a genuine resolution.

Please respond to customer concerns sincerely, and if you’re going to ask for a revised review, do so after the customer has tried an alternative product—not before. And if the product fails to deliver, a full refund is the fair and ethical...

If you are not familiar with mushrooms do NOT go here. The employee had little to no interest in giving me any information about the various products. I found myself apologizing because I was asking questions and it seemed to put her out. I should have walked out, instead I got home with an item I have to weigh out( I specifically mentioned that I wanted an edible that was in individual portions) miserable experience. No one from head office responded to my email. Usually the staff at any dispensary I have been to, are so enthusiastic about their product, this girl with 2 dogs does not...