No service at all. did not deliver till 1:30 pm then client asked and then they told cannot deliver till 1:30 pm and just leave client with hungry body no compensate at all for not deliver till 1:30 pm. and refused to talk about solve no deliver issue. how poor the service is. if can gave minus will gave minus star. why we order and wait till 1:30 pm and told nothing to eat and not solve the issue and stopped talking and blocked. First, the fact is around 1 pm, client ask how about the delivery, then the customer service confirmed will delivery on time. and then FlavoryFood find out, they make a mistake, the address is in Richmond but they arrange the food to Burnaby driver to deliver. first mistake made by FlavoryFood and then client have to wait. and then they just notify client cannot deliver in Burnaby. but the client is in Richmond not Burnaby(which should not be affected). so first mistake not solved. then the order is cancelled around 1:30pm so refund is a must. secondly FlavoryFood makes a issue, the client have no food to eat at 1:30 pm!!!!!!!!!! so the client has to solve the issue made by FlavoryFood but FlavoryFood did not talk about the situation and block the client. not only they deliver to wrong address even tho gave correct address by client, and also the client must face no food to eat at very late time and solve it by client self. Is it okay for a company who makes business to provide food but actually that provides no food and no responsible for their mistakes? Just let the guests wait, be hungry, and eventually left hungry client to find their own food. 可以説是沒有服務,直到下午1:30 沒有收到任何信息,然後客戶提出食物在哪,然後他們告訴他們今天不能送了。只是讓客戶餓著,沒有任何補償,並拒絕談論解決不交付問題。服務有多差。如果可以給減號就會給減星。為什麼我們點餐等到下午1點30分卻告訴吃不了了,還不解決問題?客人還在問怎麽辦 就拉黑了 拒絕溝通。 首先,事实是下午1点左右,客户询问送货情况如何,然后客服确认会准时。然后是飯盒豬 发现,他们犯了一个错误,地址是在里士满,但他们安排食物给本拿比司机送货。 這是犯的第一个错误 然后客户必须等待。然后他们只是給客人發了信息說无法在本拿比送货。但客户在里士满而不是本那比(里士滿客人应该不会受到不同城市影响)。所以第一个错误没有解决。然后告知客人今天沒有食物可以吃。第二個,FlavoryFood 下午 1:30告知客户...
Read moreI’ve been using this lunch service for over a year and will definitely continue! The lunches are healthy, delicious, and delivered free to your door. The staff are friendly and respond to inquiries promptly.
The portions are generous--- enough for 1-2 people, and most of the time, they last for 2-3 meals. I’m not sure why a few customers said the portions are small. Everyone I know finds them more than sufficient and often can’t finish in one sitting.
I highly recommend their 20-day voucher or monthly deals, only $13 per lunch meal (no tax included). They’re super cost-effective, especially for people who work, have kids, or just want to save time and...
Read moreTaste is pretty good, but improvement definitely needed in temperature regulating. My delivery address is in Central Richmond but the lunches are always not hot when delivered, often just lukewarm. Kinda defeats the purpose of ordering "hot lunches". Also, consistency in delivery times would be helpful. If I order lunches for the week, some are delivered before noon, some days around 12:30pm and some...
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