I booked this Aman expecting world-class service and basic respect for confirmed reservations. Instead, I experienced one of the most frustrating and unprofessional hotel stays of my life. From the first interaction, it was clear they could not (or would not) provide the room I had booked, and their proposed “solutions” were insulting.

Their first offer? Pay more for the room that matched my confirmed specs, or have one of us sleep on the sofa because “we don’t provide rollaway beds.”...

A very beautiful Aman right next to the Summer Palace. I came here only for lunch at the Chinese Restaurant.

The restaurant set in a courtyard house style overlooking a private courtyard. The restaurant are quite small so better make advance reservations. The foods are delicious. One minor complaint would be lack of English speaking staff, only the supervisor can speak English (1 staff in the restaurant).

The hotel grounds are beautiful and the lobby is exquisitely decorated.

Best hotel I ever stayed. Love the period theme, amazingly curated rooms, with ultra well appointed interiors. Brings me back in time, feeling like I was staying in the ancient times. Palatial feel.

Breakfast at the imperial kitchen was awesome. If you like Asian breakfast, and traditional Beijing food, this is it!

I will definitely come back here again, if I do return to Beijing.