I wanted so desperately to give these guys 5 stars.... my family (wife, 17 and 14 kids) had an amazing time at the zip line course. We met Ron Hilton outside the cruise terminal, and despite having to walk to the facility (a short walk) it was not bad. There were three other ships in port that day, so there was a huge line of folks. So, we dropped our gear in lockers, played with the monkeys and birds while the line died down, they even provided us a couple of complimentary beers for the wait. The tour guides were amazing, the scenery was fabulous, and like others, we were doing flips by the end of the day. That is where the trip ended on the high note. We had contracted for a tour of the island and beach snorkeling a well.. our driver was Jessica and we had an air conditioned mine van. We did in fact tour the island and worked out way to West Bay, which apparently has the best snorkeling on the island. We had to pay an additional $10/person to get "on the beach", and then, an additional $40 to get a little boat to take us out past the swim buoys... so a fast additional $80.00 on top of the $200 already for the "package". Still, amazing waters and the family once again had a good time. It was time to leave, and we had been told by Jessica she needed to drop someone off and would meet us back at the beach by 5:30, to give us time to get back to port and do some shopping... this is where the story gets scary. We got ready, and walked out to the pick up spot. All of the locals were leaving. No Jessica. 5:45 came, and we had been asked by several other locals if "we were ok"... needless to say, we were not. We wound up getting a ride from another local cab vendor ($40 more) and he got us back to the port by 6:20, for an all aboard at 6:30. I sent Ron Hilton an email (van had wifi) asking what happened and how I could be accommodated for the harrowing experience, and never heard back. I have sent 2 additional emails, and never heard back. Now, I know that cars break down, and "things happen", but, to put my family at risk of missing our ship and then not getting back to me is down right unprofessional and unacceptable. Thank goodness for the kindness of the local Roatan folks, otherwise, I am certain we would have missed our ship that night! Bottom line: Zipline: 5 Customer service: 1 Net: 3 Room for...
Read moreWe were going to go to the King Kong zipline, because we were looking for an extreme experience. But when we arrived, we found it was closed. We were recruited by some dude standing in the street as we pulled out of the King Kong lot to come over to this one. We were a little skeptical (I mean, who sells a zipline by street solicitation) but we're pretty adventurous, so why not. They told us it was $45 but that they would give it to us for $40. No idea if that's the real price or not, but it was worth that to us. It starts with climbing into the back of a truck and sitting on some wooden seats before the truck heads off up a steep dirt hill (and when I say steep, I mean steep--it would be really exciting in the rain.) Actually, that's not entirely true. It starts with getting geared up. I've done lots of zip lines and I do lots of activities that require harnesses (climbing, canyoneering, extreme backcountry skiing). I'm certainly capable of evaluating equipment and determining if I want to trust my life to it. But in all my years doing that, I've never seen harnesses where the buckles are completely covered with rust. Spicy! But I figured we are right next to the sea. I was also surprised that nobody handed us a helmet. Usually zip line folks, even in Central America, are pretty hard core about safety. But the gear pretty much set the tone for the entire event. By the 2nd or 3rd zipline we were swinging back and forth, going upside down, doing flips off the platforms, and beginning the ride with handstand. It was actually super fun and honestly, safe enough. The cables, platforms, and bridges were all in great, well, acceptable condition. Only two of the ziplines (the fastest two) had even a ghetto brake on them. You were stopped at the end of the others by the staff member's arm. The staff were competent and a ton of fun. The bit with the animals at the end was actually pretty cool too. Hug a sloth, hold a monkey, see a coatimundi and other cool stuff up close. The ladies even get to hug the howlers. Overall, a good solid $40 worth of fun.If you're like really anxious and uptight about safety, maybe this isn't the canopy tour for you. But if you are looking for the most fun you've ever had on a series of ziplines, check...
Read moreZip line was incredible. Guides were great. It included a "zoo" tour where exotic animals were in cages. This was my second trip. I went with family members the first time and everyone seemed to have an amazing time around me but I felt really uncomfortable.
I remember one of the animals being agressive towards the guide. This time we didn't go on the tour but I was with my 14 year old step-sister that I want her to decide because she wants to be a vet. She noticed right away two of the animals had rather large cysts including the sloth that they like to have climb on tourists. We did not go in the zoo tour even through we paid.
So this is a personal and ethical deilema. Some people have no problem. Sometimes these animals are rescued from individuals who took them as pets. But for me, if that is the case going into their cages and apparent lack of medical attention does not put them good actor catagory in my eyes. With that said, do you own research on exotic animals and tourism to consider your own morals and ethics.
Also would recommend if you do go, go with a your driver or tour company. We drove ourselves in a rental car and it's very poorly marked. It took us a long time to find it. And then items were taken off our car that we are like 75% sure happened while we were there. I don't think the Jungle Adventure did it but their parking maybe isn't the most secure, you'll see if you go. We had a mud flap and another item stollen off the vehicle that costed $109 at the rental car place when we returned (way cheaper than the states but still anooying).
Last suggestion along with a little frusteration. It's a good idea to bring cash depending on what activity and the number of people. We had two zip liners and it was near $100 USD. They charge a 7% fee for using a credit card. In fairness the island has many businesses that are cash only. Apparently the fees and dealing with the bank are difficult. But yeah we wound up going to an ATM in Coxen Hole to avoid the fee which if I could do again and didn't bring cash I would have just...
Read more